Title: Problems with the plugin
Last modified: April 6, 2019

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# Problems with the plugin

 *  Resolved [mbanat19](https://wordpress.org/support/users/mbanat19/)
 * (@mbanat19)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/problems-with-the-plugin-11/)
 * hi dear,
    kindly i have the following problems and i need solution please: 1-
   i need to add the currency switcher in the top bar, same as the language switcher.
   and to be including the flag .. (Code + Flag)
 * 2- there is problem in the rates of the currencies, these rates are not correct!
 * 3- there is problem in the geo ip rules, i have added the locations but its not
   working.
 * 4- for example if i choose one currency like Riyal , then in the checkout page
   it will be USD! why ???!
    no problem we will need the USD in the checkout page
   in order to allow paypal to work, but in the same time there should be the Riyal
   mentioned also for customer information
 * you are kindly requested to give me solutions for all of these problems, otherwise
   please refund my money and i hope you can rectify those problems in future.

Viewing 1 replies (of 1 total)

 *  Plugin Author [WBW Plugins](https://wordpress.org/support/users/woobewoo/)
 * (@woobewoo)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/problems-with-the-plugin-11/#post-11401468)
 * Hi, [@mbanat19](https://wordpress.org/support/users/mbanat19/)
    Thank you for
   contact us here and via internal support, I will duplicate an answer we gave 
   you here as well
 * 1. We tested currency widget on our website, and if to enable “show a flag in
   dropdown” the widget displays with flags, as well as with code [https://gyazo.com/eec4e9dc34b65a5186280dd13025e957](https://gyazo.com/eec4e9dc34b65a5186280dd13025e957)
   It can be a conflict with your theme template.
    We hope you understand that we
   can’t test our products with all other themes that are available on the market,
   and we can’t control the other developers. Therefore bad code of other templates
   can provoke problems. We are open to help you – to make an update to improve 
   the work of our plugin, especially with your theme.
 * Also, you can add Switcher to a website, using the Switcher tab that has much
   more variants for the design
    [https://woobewoo.com/documentation/currency-switcher-mode/](https://woobewoo.com/documentation/currency-switcher-mode/)
 * 2. We checked the work of the Rates Switcher, it works correctly and provides
   results according to the Aggregators data.
 * 3. “there is problem in the geo ip rules, i have added the locations but its 
   not working”
    Can you specify what exactly does not work?
 * 4. Currency conversions are estimated and should be used for informational purposes
   only. Checkout and purchases still using your WooCommerce store’s base currency
   itself.
    [https://woobewoo.com/plugins/woo-currency/#faq](https://woobewoo.com/plugins/woo-currency/#faq)
   If you need to show the prices in selected currency in the checkout we will add
   such feature

Viewing 1 replies (of 1 total)

The topic ‘Problems with the plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woo-currency_768db6.svg)
 * [Currency Switcher for WooCommerce by WBW](https://wordpress.org/plugins/woo-currency/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-currency/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-currency/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-currency/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-currency/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-currency/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [WBW Plugins](https://wordpress.org/support/users/woobewoo/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/problems-with-the-plugin-11/#post-11401468)
 * Status: resolved