Title: Problems with Thrive Last modified: November 23, 2018 --- # Problems with Thrive * [kreativito](https://wordpress.org/support/users/kreativito/) * (@kreativito) * [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/) * I can’t use your plugin, because it’s killing all my THRIVE ARCHITECT Signup Forms. Also Thrive Quiz is stalling. * How to fix that? * Thank you * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-thrive%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/#post-10909224) * well, some troubleshooting to start with; disable JS minification to see if that’s the culprit else try disabling CSS. based on that the next step is excluding Thrive’s JS or CSS as per the tips on troubleshooting & excluding in [the AO FAQ](https://wordpress.org/plugins/autoptimize/#faq). I’ll be happy to assist you further to get this working, so don’t hesitate to follow up here 🙂 * frank * Thread Starter [kreativito](https://wordpress.org/support/users/kreativito/) * (@kreativito) * [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/#post-10913810) * a) Disable JS minification in the settings of your plugin I can’t find any option like that * b) same with disabling CSS where can I disable the CSS minification? * Screenshots would be awesome! * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/#post-10913891) * Settings -> Autoptimize -> uncheck “Optimize JavaScript Code?” under “Javascript options” or “Optimize CSS Code?” under “CSS options”. * And after that, for further troubleshooting, you’ll need to click on that “Show advanced settings”-button; * ![](https://i0.wp.com/i.imgur.com/fZ9CN4L.png?ssl=1) * Thread Starter [kreativito](https://wordpress.org/support/users/kreativito/) * (@kreativito) * [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/#post-10919102) * I still can not find it. [http://www.mediafire.com/view/1hdj6ot3g7vn18l/question.JPG](http://www.mediafire.com/view/1hdj6ot3g7vn18l/question.JPG) [http://www.mediafire.com/view/1hdj6ot3g7vn18l/question.JPG](http://www.mediafire.com/view/1hdj6ot3g7vn18l/question.JPG) * Does this not work with the Free version? * Thread Starter [kreativito](https://wordpress.org/support/users/kreativito/) * (@kreativito) * [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/#post-10919132) * ok, I see. you are referring to the second plugin. I just installed as well and followed your instructions. * But nope, it does not work. It still kills Thrive. * When I de-active the AS-Sync Plugin Thrive works. I activate it, Thrive stalls. * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/#post-10919137) * Ah, darn, my bad, I was wearing my Autoptimize hat! * OK, so for AsyncJS scroll down to “Plugin exclusions”; * ![](https://i0.wp.com/i.imgur.com/di91A5K.jpg?ssl=1) * Focus on that input field and you should see a dropdown list of your plugins, select any that relate to Thrive, save the settings and resume testing. * frank * Thread Starter [kreativito](https://wordpress.org/support/users/kreativito/) * (@kreativito) * [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/#post-10919276) * I did. I already excluded all Thrive related Plugins. Unfortunately it did not fix it. * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/#post-10920057) * OK, so; * what JS errors do you see on the browser console? * can you change your setting for jQuery to “exclude”? * Thread Starter [kreativito](https://wordpress.org/support/users/kreativito/) * (@kreativito) * [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/#post-10922728) * I don’t know how to find JS errors on the browser. There are no errors. The Thrive Elements just don’t load. * I also changed it to “exclude” I guess right now, I excluded everything and turned off all I can. Now it runs…. but if all is turned off, I fear your plugin doesn’t do anything anymore. * Please check here is a screenshot: [http://www.mediafire.com/convkey/4093/f6q2no18vo265wnzg.jpg](http://www.mediafire.com/convkey/4093/f6q2no18vo265wnzg.jpg) * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/#post-10922966) * > I don’t know how to find JS errors on the browser. * have a look at [this wordpress.org documentation page](https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis) about that * > I also changed it to “exclude” * that is often needed due to plugins/ themes expecting jquery to be available immediately instead of waiting for it to load. * > I guess right now, I excluded everything and turned off all I can. * well, there’s the 4 thrive plugins, you could try removing them one at a time to see which ones are absolutely required to be excluded? * > but if all is turned off, I fear your plugin doesn’t do anything anymore. * but I bet you have more plugins that add JS, those would still benefit from being asynced. but you would need to re-tick the “enable asyncjs”-box in order to benefit from that 😉 * most important thing to be able to move forwards is knowing what JS errors are on the browser console. do also take into account that JS aggregation/ minification( which Hummingbird can do) can cause conflicts, do you have that option on in HB? * frank Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Problems with Thrive’ is closed to new replies. * ![](https://ps.w.org/async-javascript/assets/icon-128x128.png?rev=1839260) * [Async JavaScript](https://wordpress.org/plugins/async-javascript/) * [Frequently Asked Questions](https://wordpress.org/plugins/async-javascript/#faq) * [Support Threads](https://wordpress.org/support/plugin/async-javascript/) * [Active Topics](https://wordpress.org/support/plugin/async-javascript/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/async-javascript/unresolved/) * [Reviews](https://wordpress.org/support/plugin/async-javascript/reviews/) ## Tags * [thrive architect](https://wordpress.org/support/topic-tag/thrive-architect/) * 10 replies * 2 participants * Last reply from: [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/problems-with-thrive/#post-10922966) * Status: not resolved