Title: Problems with Tracking Label
Last modified: September 16, 2019

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# Problems with Tracking Label

 *  Resolved [adinetpow](https://wordpress.org/support/users/adinetpow/)
 * (@adinetpow)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/problems-with-tracking-label/)
 * Hi,
    We have problems with generating Tracking Labels on Stockfleths.as, and 
   the error message we are getting is : “Authentication failed. Please set the 
   mybring API login headers (X-MyBring-API-Uid and X-MyBring-API-Key) to a valid
   combination.”
 * We have updated the API key, but we are still getting the same error, seems like
   the request is sent to “const BOOKING_ENDPOINT = ’https://api.bring.com/booking/
   api/booking’;”
    We are unsure what seems to be the actual problem, could you 
   help us find out ?
 * Kind regards
    Adi
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-tracking-label%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Andrew](https://wordpress.org/support/users/yratof/)
 * (@yratof)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/problems-with-tracking-label/#post-11936879)
 * Hey [@adinetpow](https://wordpress.org/support/users/adinetpow/),
 * Is it possible that you’re not using this plugin? If you’re getting errors with
   your Bring integration, my first suggestion would be to see what plugins are 
   installed and activated, as you may have this installed, but not active.
 * Disable all other plugins that may have a Bring account attached, activate Bring
   Fraktguiden for Woocommerce by Driv Digital and see if the problem persists.
 * In order to use Booking you have to enable the PRO version which is free to try
   for 7 days.
 *  Plugin Author [Andrew](https://wordpress.org/support/users/yratof/)
 * (@yratof)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/problems-with-tracking-label/#post-11943177)
 * [@adinetpow](https://wordpress.org/support/users/adinetpow/) Let me know, I’d
   love to help if I can, but if you’re not using this plugin, my resources are 
   limited
 *  Thread Starter [adinetpow](https://wordpress.org/support/users/adinetpow/)
 * (@adinetpow)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/problems-with-tracking-label/#post-11943355)
 * Hi Andrew,
 * And thank you for the response, it seems that this is the Bring problem and something
   wrong with their API-is, so we can just close this case.
    Sorry for the inconvenience.
 * Kind regards
    Adi

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems with Tracking Label’ is closed to new replies.

 * ![](https://ps.w.org/bring-fraktguiden-for-woocommerce/assets/icon-256x256.png?
   rev=2378039)
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## Tags

 * [external](https://wordpress.org/support/topic-tag/external/)

 * 3 replies
 * 2 participants
 * Last reply from: [adinetpow](https://wordpress.org/support/users/adinetpow/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/problems-with-tracking-label/#post-11943355)
 * Status: resolved