Title: problems with update/elementor
Last modified: March 18, 2020

---

# problems with update/elementor

 *  Resolved [summer84](https://wordpress.org/support/users/summer84/)
 * (@summer84)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/)
 * Hi Frank,
 * I made a few updates on elementor and autoptimize today and have some issues 
   with two pictures (it only effects the home page). On the desktop version those
   2 pictures won’t appear anymore – at the same time on the mobile version everything
   looks like it used to be. When I deactive autoptimize I don’t have any issues
   with the pictures disappearing on my site.
 * Do you have any ideas how I can solve this?
 * Thanks,
    Kathrin
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-update-elementor%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12559556)
 * Looks like something is hiding images; I see `display:none !important` dynamically
   being added to all images, so probably JavaScript.
 * Can you confirm by disabling JS aggregation (or JS optimization if needed)? If
   it works that way, the next step will be to identify which JS-file is doing that.
 * frank
 *  Thread Starter [summer84](https://wordpress.org/support/users/summer84/)
 * (@summer84)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12562393)
 * Hi Frank,
    I disabled JS aggregation (and later JS optimization)- pictures are
   still not shown. I also disabled the scrolling effects in elementor for those
   pictures (because this effect is only for desktop and tablets, not mobiles), 
   also not showing.
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12562399)
 * hmm .. and if you disable CSS or HTML optimization?
 *  Thread Starter [summer84](https://wordpress.org/support/users/summer84/)
 * (@summer84)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12562423)
 * Still same problem….It only appears again, when I deactivate autoptimize.
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12562444)
 * And under “images” or “extra”, do you have any options there that can still be
   turned off?
 *  Thread Starter [summer84](https://wordpress.org/support/users/summer84/)
 * (@summer84)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12562463)
 * I turned off like every single check box, it is still not working.
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12562480)
 * in that case I’m afraid you’ll have to turn to the Elementor team for support,
   as with all options off AO is not making any change whatsoever to the HTML ..:-/
 *  Thread Starter [summer84](https://wordpress.org/support/users/summer84/)
 * (@summer84)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12562501)
 * Alright, thanks for your help!
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12562583)
 * you’re welcome, feel free to keep me posted!
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12564540)
 * The Shortpixel staff are looking into this. In the meanwhile you can use the 
   following code snippet to change the Shortpixel domain to a non-blocked one;
 *     ```
       add_filter( 'autoptimize_filter_imgopt_host', 'swap_shortpixel_domain' );
       function swap_shortpixel_domain() {
           return 'https://cdn.shortpixel.net/';
       }
       ```
   
 * Make sure to purge all pages you might have after having added/ activated the
   snippet.
 * I’ll keep you posted on info from Shortpixel.
 * frank
 *  Thread Starter [summer84](https://wordpress.org/support/users/summer84/)
 * (@summer84)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12564833)
 * Hi Frank thanks for the info.
    Where do i need to change this? I am not that 
   deep into coding.
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12564893)
 * The easiest & safest solution is using [the code snippets plugin](https://wordpress.org/plugins/code-snippets/)
   🙂

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘problems with update/elementor’ is closed to new replies.

 * ![](https://ps.w.org/autoptimize/assets/icon-256X256.png?rev=2211608)
 * [Autoptimize](https://wordpress.org/plugins/autoptimize/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/autoptimize/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/autoptimize/)
 * [Active Topics](https://wordpress.org/support/plugin/autoptimize/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/autoptimize/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/autoptimize/reviews/)

 * 12 replies
 * 2 participants
 * Last reply from: [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/problems-with-update-elementor/#post-12564893)
 * Status: resolved