Title: Problems with Woocommerce Error Last modified: January 30, 2018 --- # Problems with Woocommerce Error * Resolved [hoxmedia](https://wordpress.org/support/users/hoxmedia/) * (@hoxmedia) * [8 years, 4 months ago](https://wordpress.org/support/topic/problems-with-woocommerce-error/) * Please look at the photo then you will see the error. Request for quick help * Picture: [FOT-INCOIVE](https://www.merz-wasserbetten.de/wp-content/uploads/2018/01/wrong-invoice.png) * ### WordPress Environment ### * Home URL: [https://www.merz-wasserbetten.de](https://www.merz-wasserbetten.de) Site URL: [https://www.merz-wasserbetten.de](https://www.merz-wasserbetten.de) WC Version: 3.2.6 Log Directory Writable: ✔ WP Version: 4.9.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: de_DE * ### Server Environment ### * Server Info: nginx/1.13.8 PHP Version: 7.0.27-1+ubuntu14.04.1+deb.sury.org+1 PHP Post Max Size: 500 MB PHP Time Limit: 0 PHP Max Input Vars: 10000 cURL Version: 7.35.0 OpenSSL/1.0.1f * SUHOSIN Installed: – MySQL Version: 5.6.33 Max Upload Size: 500 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ * ### Database ### * WC Database Version: 3.2.6 WC Database Prefix: wp_dlkqizrhtm_ Datenbank-Gesamtgröße: 79.30MB Datenbank-Datengröße: 37.75MB Datenbank-Indexgröße: 41.55MB wp_dlkqizrhtm_woocommerce_sessions: Daten: 1.02MB + Index: 0.02MB wp_dlkqizrhtm_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB wp_dlkqizrhtm_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB wp_dlkqizrhtm_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.05MB wp_dlkqizrhtm_woocommerce_order_items: Daten: 0.11MB + Index: 0.06MB wp_dlkqizrhtm_woocommerce_order_itemmeta: Daten: 1.52MB + Index: 0.63MB wp_dlkqizrhtm_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB wp_dlkqizrhtm_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.05MB wp_dlkqizrhtm_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.05MB wp_dlkqizrhtm_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB wp_dlkqizrhtm_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB wp_dlkqizrhtm_woocommerce_log: Daten: 0.02MB + Index: 0.02MB wp_dlkqizrhtm_amz_assets: Daten: 0.02MB + Index: 0.06MB wp_dlkqizrhtm_amz_cross_sell: Daten: 0.02MB + Index: 0.02MB wp_dlkqizrhtm_amz_products: Daten: 0.02MB + Index: 0.11MB wp_dlkqizrhtm_amz_report_log: Daten: 0.25MB + Index: 0.06MB wp_dlkqizrhtm_bwg_album: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_bwg_album_gallery: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_bwg_gallery: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_bwg_image: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_bwg_image_comment: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_bwg_image_rate: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_bwg_image_tag: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_bwg_option: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_bwg_shortcode: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_bwg_theme: Daten: 0.05MB + Index: 0.00MB wp_dlkqizrhtm_commentmeta: Daten: 0.02MB + Index: 0.03MB wp_dlkqizrhtm_comments: Daten: 0.11MB + Index: 0.09MB wp_dlkqizrhtm_gwolle_gb_entries: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_gwolle_gb_log: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_layerslider: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_layerslider_revisions: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_links: Daten: 0.02MB + Index: 0.02MB wp_dlkqizrhtm_options: Daten: 3.23MB + Index: 0.09MB wp_dlkqizrhtm_pmxe_exports: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_pmxe_google_cats: Daten: 0.39MB + Index: 0.00MB wp_dlkqizrhtm_pmxe_posts: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_pmxe_templates: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_pmxi_files: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_pmxi_history: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_pmxi_imports: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_pmxi_posts: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_pmxi_templates: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_postmeta: Daten: 5.44MB + Index: 2.88MB wp_dlkqizrhtm_posts: Daten: 2.42MB + Index: 0.27MB wp_dlkqizrhtm_psp_link_builder: Daten: 0.02MB + Index: 0.05MB wp_dlkqizrhtm_psp_link_redirect: Daten: 0.16MB + Index: 0.13MB wp_dlkqizrhtm_psp_monitor_404: Daten: 2.52MB + Index: 1.52MB wp_dlkqizrhtm_psp_post_planner_cron: Daten: 0.02MB + Index: 0.05MB wp_dlkqizrhtm_psp_serp_reporter: Daten: 0.02MB + Index: 0.11MB wp_dlkqizrhtm_psp_serp_reporter2rank: Daten: 0.02MB + Index: 0.05MB wp_dlkqizrhtm_psp_web_directories: Daten: 0.11MB + Index: 0.08MB wp_dlkqizrhtm_quform_entries: Daten: 0.02MB + Index: 0.03MB wp_dlkqizrhtm_quform_entry_data: Daten: 0.02MB + Index: 0.02MB wp_dlkqizrhtm_quform_entry_entry_labels: Daten: 0.02MB + Index: 0.02MB wp_dlkqizrhtm_quform_entry_labels: Daten: 0.02MB + Index: 0.02MB wp_dlkqizrhtm_quform_forms: Daten: 0.09MB + Index: 0.03MB wp_dlkqizrhtm_quform_sessions: Daten: 1.02MB + Index: 0.00MB wp_dlkqizrhtm_redirection_404: Daten: 0.08MB + Index: 0.06MB wp_dlkqizrhtm_redirection_groups: Daten: 0.02MB + Index: 0.03MB wp_dlkqizrhtm_redirection_items: Daten: 0.02MB + Index: 0.08MB wp_dlkqizrhtm_redirection_logs: Daten: 0.02MB + Index: 0.08MB wp_dlkqizrhtm_revslider_css: Daten: 0.14MB + Index: 0.00MB wp_dlkqizrhtm_revslider_layer_animations: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_revslider_navigations: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_revslider_sliders: Daten: 0.16MB + Index: 0.00MB wp_dlkqizrhtm_revslider_slides: Daten: 1.52MB + Index: 0.00MB wp_dlkqizrhtm_revslider_static_slides: Daten: 0.08MB + Index: 0.00MB wp_dlkqizrhtm_smush_dir_images: Daten: 0.02MB + Index: 0.03MB wp_dlkqizrhtm_statistics_exclusions: Daten: 0.02MB + Index: 0.03MB wp_dlkqizrhtm_statistics_historical: Daten: 0.02MB + Index: 0.05MB wp_dlkqizrhtm_statistics_pages: Daten: 7.55MB + Index: 20.13MB wp_dlkqizrhtm_statistics_search: Daten: 1.52MB + Index: 2.05MB wp_dlkqizrhtm_statistics_useronline: Daten: 0.02MB + Index: 0.00MB wp_dlkqizrhtm_statistics_visit: Daten: 0.02MB + Index: 0.02MB wp_dlkqizrhtm_statistics_visitor: Daten: 6.52MB + Index: 11.58MB wp_dlkqizrhtm_termmeta: Daten: 0.02MB + Index: 0.03MB wp_dlkqizrhtm_terms: Daten: 0.08MB + Index: 0.09MB wp_dlkqizrhtm_term_relationships: Daten: 0.06MB + Index: 0.05MB wp_dlkqizrhtm_term_taxonomy: Daten: 0.09MB + Index: 0.11MB wp_dlkqizrhtm_usermeta: Daten: 0.30MB + Index: 0.28MB wp_dlkqizrhtm_users: Daten: 0.02MB + Index: 0.05MB wp_dlkqizrhtm_yoast_seo_links: Daten: 0.02MB + Index: 0.02MB wp_dlkqizrhtm_yoast_seo_meta: Daten: 0.05MB + Index: 0.00MB * ### Post Type Counts ### * attachment: 692 employees: 6 invoice: 396 nav_menu_item: 24 page: 33 post: 5 product: 21 product_variation: 70 revision: 90 shop_coupon: 1 shop_order: 182 * ### Security ### * Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ * ### Active Plugins (21) ### * Artbees Themes Captcha: von Jose Rodriguez – 1.0 Autoptimize: von Frank Goossens( futtta) – 2.3.2 Breadcrumb NavXT: von John Havlik – 6.0.4 Cookie Notice: von dFactory – 1.2.41 DT WooCommerce Page Builder: von DawnThemes – 3.0.0 – Nicht getestest mit der aktiven WooCommerce-Version Google XML Sitemaps: von Arne Brachhold– 4.0.9 JCH Optimize Pro: von Samuel Marshall – 2.2.1 WPBakery Page Builder (Modified Version): von Michael M – WPBakery.com – 5.4.5.1 Loco Translate: von Tim Whitlock– 2.0.17 WooCommerce Product Filter: von Mihajlovic Nenad – 6.5.2 – Nicht getestest mit der aktiven WooCommerce-Version Quform: von ThemeCatcher – 2.1.0 Varnish HTTP Purge: von Mika Epstein – 4.3.1 Velvet Blues Update URLs: von VelvetBlues. com – 3.2.8 Vendidero Helper: von Vendidero – 1.1.4 WooCommerce Germanized Pro: von Vendidero – 1.8.5 WooCommerce Germanized: von Vendidero – 1.9.7 Woocommerce Products Per Page: von Jeroen Sormani – 1.2.5 – Nicht getestest mit der aktiven WooCommerce-Version WooCommerce: von Automattic – 3.2.6 Yoast SEO Premium: von Team Yoast – 6.2 WP Smush: von WPMU DEV – 2.7.6 WP Statistics: von Verona Labs– 12.3.5 * ### Settings ### * API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable( variable) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- 5 (rated-5) * ### WC Pages ### * Shop-Basis: #8805 – /shop/ Warenkorb: #8847 – /warenkorb/ Kasse: #8767 – /kasse/ Mein Konto: #8781 – /mein-konto/ Geschäftsbedingungen: #8707 – /agb/ * ### Theme ### * Name: Jupiter Version: 6.0.2 Author URL: [http://themeforest.net/user/artbees](http://themeforest.net/user/artbees) Child Theme: ❌ – Wenn du WooCommerce mit einem Theme das du nicht selbst entwickelt hast an eigene Bedürfnisse anpasst dann empfehlen wir die Verwendung eines Child- Themes. Siehe Wie du ein Child-Theme erstellst (engl.) * WooCommerce Support: ✔ * ### Templates ### * Overrides: muenchen/woocommerce/archive-product.php muenchen/woocommerce/content- product.php muenchen/woocommerce/content-product_cat.php muenchen/woocommerce/ loop/add-to-cart.php muenchen/woocommerce/loop/loop-end.php muenchen/woocommerce/ loop/loop-start.php * ` Viewing 5 replies - 1 through 5 (of 5 total) * [Grzegorz Rola](https://wordpress.org/support/users/grola/) * (@grola) * [8 years, 4 months ago](https://wordpress.org/support/topic/problems-with-woocommerce-error/#post-9916713) * This invoice is generated by woocommerce or third party plugin? * Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/) * (@fernashes) * Automattic Happiness Engineer * [8 years, 4 months ago](https://wordpress.org/support/topic/problems-with-woocommerce-error/#post-9916837) * Thanks for including all of the information! * What does the total look like on the order screen, so not on the invoice? Does it show that 0,01 difference? * Thread Starter [hoxmedia](https://wordpress.org/support/users/hoxmedia/) * (@hoxmedia) * [8 years, 4 months ago](https://wordpress.org/support/topic/problems-with-woocommerce-error/#post-9916875) * Yes on the grand total it will also be displayed, AT THE SHOP also AT THE ORDER INFORMATION ALSO * Foto: [Foto-ORDER](https://www.merz-wasserbetten.de/wp-content/uploads/2018/01/orderfehler.png) * Thread Starter [hoxmedia](https://wordpress.org/support/users/hoxmedia/) * (@hoxmedia) * [8 years, 4 months ago](https://wordpress.org/support/topic/problems-with-woocommerce-error/#post-9916883) * [@grola](https://wordpress.org/support/users/grola/) we work with WooCommerce Germanized Pro also, for German Markt * [Caleb Burks](https://wordpress.org/support/users/icaleb/) * (@icaleb) * Automattic Happiness Engineer * [8 years, 4 months ago](https://wordpress.org/support/topic/problems-with-woocommerce-error/#post-9918751) * There is a rounding error occurring somewhere – likely due to calculations in another plugin. * For testing, follow this guide and disable all plugins except for WooCommerce and do a test checkout: [https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4](https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4). If the rounding error doesn’t occur, then re-enable plugins and test in between until you find what is causing rounding troubles. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Problems with Woocommerce Error’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [price](https://wordpress.org/support/topic-tag/price/) * [wrong](https://wordpress.org/support/topic-tag/wrong/) * 5 replies * 4 participants * Last reply from: [Caleb Burks](https://wordpress.org/support/users/icaleb/) * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/problems-with-woocommerce-error/#post-9918751) * Status: resolved