Title: Processing…
Last modified: August 14, 2017
---
# Processing…
* [Nazar Hotsa](https://wordpress.org/support/users/bugnumber9/)
* (@bugnumber9)
* [8 years, 10 months ago](https://wordpress.org/support/topic/processing-2/)
* Hello,
* The plugin is stuck in ‘Processing…’ state, progress bar not moving, numbers
not changing.
Is there a debug mode or anything like that to help troubleshoot
the issue?
Viewing 3 replies - 1 through 3 (of 3 total)
* [Turcu Ciprian](https://wordpress.org/support/users/turcuciprian/)
* (@turcuciprian)
* [8 years, 10 months ago](https://wordpress.org/support/topic/processing-2/#post-9407968)
* Check the browser console, see if there are any errors there.
* [masterida](https://wordpress.org/support/users/masterida/)
* (@masterida)
* [8 years, 9 months ago](https://wordpress.org/support/topic/processing-2/#post-9473116)
* Hi
* I can confirm this bug. Seems to be an issue with some invalid ajax json result
from the rta/regenerate script. I get the following error (Firefox Developer
Tools > Network): `SyntaxError: JSON.parse: unexpected non-whitespace character
after JSON data at line 1 column 159 of the JSON data`
* The plain result is:
`[a lot of white spaces] 0 0 0 0 0 0 [again many white
spaces] {"offset":1,"error":[],"logstatus":"WP_20170903_18_33_10_Pro.jpg-
Processed<\/b>","startTime":"1504711981750","fromTo":"15. August 2017-5. September
2017","type":"submit","period":"4"}`
* Note that I had to write that there are a lot of white spaces, because otherwise
they would have been removed in this support forum. In reality, there are just
a lot of white spaces. Any idea why?
* Best regards
* [rehenedacera](https://wordpress.org/support/users/rehenedacera/)
* (@rehenedacera)
* [8 years, 9 months ago](https://wordpress.org/support/topic/processing-2/#post-9477505)
* Hi
* I have the exact same problem, a fix would be really a appreciated.
* `SyntaxError: JSON.parse: unexpected non-whitespace character after JSON data
at line 1 column 73 of the JSON data`
* and
* `[lots of whitespace] 0 0 0 [a little whitespace] {"offset":1,"error":[],"logstatus":"
img_5259.jpg - Processed<\/b>","startTime":"1504809645139","fromTo":"","
type":"submit","period":"0"}`
Viewing 3 replies - 1 through 3 (of 3 total)
The topic ‘Processing…’ is closed to new replies.
* 
* [reGenerate Thumbnails Advanced](https://wordpress.org/plugins/regenerate-thumbnails-advanced/)
* [Frequently Asked Questions](https://wordpress.org/plugins/regenerate-thumbnails-advanced/#faq)
* [Support Threads](https://wordpress.org/support/plugin/regenerate-thumbnails-advanced/)
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* 3 replies
* 4 participants
* Last reply from: [rehenedacera](https://wordpress.org/support/users/rehenedacera/)
* Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/processing-2/#post-9477505)
* Status: not resolved