Title: Processing failed, please try again Last modified: July 8, 2019 --- # Processing failed, please try again * Resolved [ServusTuo](https://wordpress.org/support/users/servustuo/) * (@servustuo) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/) * Hi! Does your plugin work with wordpress networks? I installed your plugin and activated it on a sube site but I keep getting the “Processing failed, please try again” error. * I already tried deactivating the plugin and reactivating it, I delete the queue every time I get the error but I still can’t figure out what I’m doing wrong. Thanks a lot for your time and patience, this plugin seems to be really cool! 😀 – Joseph * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprocessing-failed-please-try-again-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [AukeJomm](https://wordpress.org/support/users/aukejomm/) * (@aukejomm) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11710828) * Hello [@servustuo](https://wordpress.org/support/users/servustuo/) * Try the steps in FAQ 16 [https://www.wpmarketingrobot.com/support/faq/#toggle-id-16](https://www.wpmarketingrobot.com/support/faq/#toggle-id-16) * let me know how it goes. * Thread Starter [ServusTuo](https://wordpress.org/support/users/servustuo/) * (@servustuo) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11711560) * Hi bro! * Thanks for the absurdly fast response! The guide is awesome, unfortunately it still doesn’t work! * If I open safari’s inspector I get “started 2”, then an “activation_error” and then a prototype object. * It’s a wordpress network on WP 5.2.2 – Joseph * [BSnap](https://wordpress.org/support/users/nickpucci/) * (@nickpucci) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11711755) * I too have been having issues with the product feed not refreshing. I went through the troubleshooting list on your FAQ page and nothing seemed to work. I will send you a screenshot of the Chrome logs. * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11711792) * Are you both working with version 1.14.1? * If so, could you convert back to version 1.13.1 (not 1.14.0) and check if that solves the issue? * You can download the 1.13.1 version here:[https://wordpress.org/plugins/wp-product-feed-manager/advanced/](https://wordpress.org/plugins/wp-product-feed-manager/advanced/) at the bottom of the page. * Thread Starter [ServusTuo](https://wordpress.org/support/users/servustuo/) * (@servustuo) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11711836) * AAAAAAA!!!! * 1.13.1 works for me!!! Lots’o’love! 😀 * Plugin Author [AukeJomm](https://wordpress.org/support/users/aukejomm/) * (@aukejomm) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11711842) * *removed brain fart - This reply was modified 6 years, 10 months ago by [AukeJomm](https://wordpress.org/support/users/aukejomm/). * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11711949) * [@nickpucci](https://wordpress.org/support/users/nickpucci/), * If you could send your Chrome logging screenshots to michel @ wpmarketingrobot. com, that would help me to figure out what is wrong with version 1.14.1. * [BSnap](https://wordpress.org/support/users/nickpucci/) * (@nickpucci) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11712358) * Looks like reuploading the previous version has worked for me as well! * I’ll send along the Chrome screenshot. * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11715433) * Thanks for helping me out [@nickpucci](https://wordpress.org/support/users/nickpucci/). * [rob1970](https://wordpress.org/support/users/rob1970/) * (@rob1970) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11726871) * Beste heer Jongbloed, * Ik heb de oude versie terug gezet maar nu zijn alle feeds verdwenen. * Als ik nu de back up van gisteren in zijn geheel terugzet heb ik de feeds weer terug denk ik. * Maar dan zit ik weer met de nieuwe versie 14.0 waarbij de feeds niet werkten. * Is er een manier om de oude versie terug te zetten zonder de feeds te verliezen? * Groetjes Rob * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11726938) * Hello Rob, * That is a bit strange because as long as you don’t use the Delete option on the Plugins page, the feed data should remain. But anyways, yes there is a backup option on the Feed Manager -> Settings page. * So I would suggest to restore your backup, then open the Feed Manager -> Settings page, make a backup there, then update to the previous version and restore the backup which should be there even after a delete. Should you not be able to find the backup after the delete, do it again and make a new backup and make a manual copy of the backup file which you can find in the ‘wp-content/uploads/wppfm-backup’ folder. * Let me know if that worked, because it could be a problem that a backup of a new plugin version is not compatible with an old version, but if that’s the case I should be able to fix that. * Groeten, Michel * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11749236) * Hi Rob, * Where you able to solve the issue? * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [6 years, 10 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11773084) * I have a test version ready that should fix this issue. If anybody would like to test this version (1.14.2) please send me an email at michel @ wpmarketingrobot. com so I can share this test version with you. * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [6 years, 9 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11809700) * I have received a few reports now that the test version fixes this issue. This means that I expect the issue to be fixed in the next release of our plugin which is to be expected somewhere this month. * If you want to test the test version yourself, just send me an email and I can send you a pre-release. * I’ll close this ticket for now. Should any of you still experience this issue after the next update, just reopen this topic again or open a new one. * Have a nice day. Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Processing failed, please try again’ is closed to new replies. * ![](https://ps.w.org/wp-product-feed-manager/assets/icon-256x256.png?rev=3208464) * [WPMR Google Feed Manager for WooCommerce – Sell on Google Merchant Center & Shopping](https://wordpress.org/plugins/wp-product-feed-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-product-feed-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-product-feed-manager/) * [Active Topics](https://wordpress.org/support/plugin/wp-product-feed-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-product-feed-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-product-feed-manager/reviews/) * 14 replies * 5 participants * Last reply from: [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/processing-failed-please-try-again-2/#post-11809700) * Status: resolved