Title: Processing Order(s) status gets changed to Failed
Last modified: September 15, 2025

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# Processing Order(s) status gets changed to Failed

 *  Resolved [peterb007](https://wordpress.org/support/users/peterb007/)
 * (@peterb007)
 * [8 months, 4 weeks ago](https://wordpress.org/support/topic/processing-orders-status-gets-changed-to-failed/)
 * Hello,
 * We have a site [https://laylasleep.com/](https://laylasleep.com/) which uses 
   Nextjs as the front-end of the site and WordPress & WooCommerce as backend of
   the site.
 * The Payment Method Amazon Pay is working fine at the front-end but it sometimes
   creating an issue at the back-end. Sometimes, an Amazon Pay order with order 
   status Processing gets suddenly updated to Order Status Failed. Please see the
   attached screenshot url: [https://prnt.sc/xilxHr2xdM5p](https://prnt.sc/xilxHr2xdM5p)
   
   Here is the Url: [https://laylasleep.com/woocommerce-gateway-amazon-payments-advanced.zip](https://laylasleep.com/woocommerce-gateway-amazon-payments-advanced.zip)
   of the plugin which is right now running in the site. Please have a look and 
   let us know if there is a solution.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprocessing-orders-status-gets-changed-to-failed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [8 months, 4 weeks ago](https://wordpress.org/support/topic/processing-orders-status-gets-changed-to-failed/#post-18642188)
 * Hey@peterb007 ,
 * try to check the following link [conflict test](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)
   on a Staging site, could be some plugin or even the Theme you are using. We need
   to isolate the problem first.
 * If you can’t find the issue, please contact us at WooCommerce.com > My Account
   > Support. You may need to create an account before you can access that page.
 * Please include a link to this forum thread, so that we can keep track of what’s
   already been done.
 * We will be able to help you further there.
 * Best,
   Christian
 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [7 months, 2 weeks ago](https://wordpress.org/support/topic/processing-orders-status-gets-changed-to-failed/#post-18699711)
 * Hey there,
 * Since we haven’t heard back from the OP in a while, I’m going to mark this as
   resolved – if you have any further questions, you can start a new thread.
 * Best,
   Christian

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Processing Order(s) status gets changed to Failed’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-amazon-payments-advanced/assets/icon-
   256x256.png?rev=3193173)
 * [Amazon Pay for WooCommerce](https://wordpress.org/plugins/woocommerce-gateway-amazon-payments-advanced/)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Christian](https://wordpress.org/support/users/christian1983/)
 * Last activity: [7 months, 2 weeks ago](https://wordpress.org/support/topic/processing-orders-status-gets-changed-to-failed/#post-18699711)
 * Status: resolved