Title: processing stuck at 0% Last modified: September 3, 2021 --- # processing stuck at 0% * Resolved [aaron19888](https://wordpress.org/support/users/aaron19888/) * (@aaron19888) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/) * Hi, * So i am generating a google feed and its stuck at processing 0% i have checked the plugin system check and Cron job is all ok set to True etc, * And i have just updated it to latest plugin as i thought that could of been the issue. * Thanks Aaron Viewing 15 replies - 1 through 15 (of 38 total) 1 [2](https://wordpress.org/support/topic/processing-stuck-at-0/page/2/?output_format=md) [3](https://wordpress.org/support/topic/processing-stuck-at-0/page/3/?output_format=md) [→](https://wordpress.org/support/topic/processing-stuck-at-0/page/2/?output_format=md) * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14835422) * Hi, * Thanks for using our plugin and reaching out to us. * Did you already check the content of your WooCommerce fatal error log of **today** to see if there is anything in there that might explain why your feed is stuck? This is where you can find that log: [https://docs.woocommerce.com/document/finding-php-error-logs/](https://docs.woocommerce.com/document/finding-php-error-logs/) * Can you please share the content of **todays** fatal error log here? * Thread Starter [aaron19888](https://wordpress.org/support/users/aaron19888/) * (@aaron19888) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14854167) * Hi, * This is a log from: [https://pastebin.com/FQQRwCcJ](https://pastebin.com/FQQRwCcJ) the 09-09-2021 * Thanks Aaron * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14854214) * Hi Aaron, * Thanks for this however that is not the **WooCommerce** fatal error log you are sharing but a log from our plugin. Can you please share the WooCommerce fatal error log of today and yesterday with us? * Thread Starter [aaron19888](https://wordpress.org/support/users/aaron19888/) * (@aaron19888) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14855135) * Hi So today we have: * ``` 2021-09-09T07:52:52+00:00 CRITICAL Allowed memory size of 1950351360 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/thebritishcrafthouse.co.uk/httpdocs/wp-includes/meta.php on line 958 2021-09-09T08:29:46+00:00 CRITICAL Allowed memory size of 1950351360 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/thebritishcrafthouse.co.uk/httpdocs/wp-includes/meta.php on line 958 2021-09-09T08:31:23+00:00 CRITICAL Allowed memory size of 1950351360 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/thebritishcrafthouse.co.uk/httpdocs/wp-includes/meta.php on line 958 2021-09-09T08:31:30+00:00 CRITICAL Allowed memory size of 1950351360 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/thebritishcrafthouse.co.uk/httpdocs/wp-includes/meta.php on line 958 2021-09-09T08:31:38+00:00 CRITICAL Allowed memory size of 1950351360 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/thebritishcrafthouse.co.uk/httpdocs/wp-includes/meta.php on line 958 ``` * Which i am taking i need to increase memory so we can do that. could this be the issue? * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14855217) * Yes, changes are big indeed that your website is running out of memory and thus feed processing breaks too. * [Nexus1901](https://wordpress.org/support/users/nexus1901/) * (@nexus1901) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14858325) * Hello, * I have the same problem. New feed I want to create is stuck processing at 0%. Even each change I make in other feeds don’t apply… * I’ve tried with this document: [https://adtribes.io/help-my-feed-processing-is-stuck/](https://adtribes.io/help-my-feed-processing-is-stuck/) but didn’t help: – wp-cron is enabled – I’ve deactivated and activated again the plugin – plugin is updated – There’s no Woocommerce fatal error log’s. I’ve increased max_execution_time to 300 but did’nt work * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14858399) * Are you perhaps using a 3th party caching plugin that could be caching the process- status? * [Nexus1901](https://wordpress.org/support/users/nexus1901/) * (@nexus1901) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14858482) * No, we used WP Rocket but currently is disabled. * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14858673) * Can you share the plugin debug.log **URL** with us so we can have a look? Instructions on how to retrieve the **URL** can be found here: [https://adtribes.io/send-your-debug-log-to-support/](https://adtribes.io/send-your-debug-log-to-support/) * Thread Starter [aaron19888](https://wordpress.org/support/users/aaron19888/) * (@aaron19888) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14859025) * Hi, * Please find attached debug log. it seems to be working a little but very slow today after like: 2-3 days its on 23% also its weird as its processing but the Green slider to turn it on and off is off * [https://thebritishcrafthouse.co.uk/wp-content/uploads/woo-product-feed-pro/logs/debug.log](https://thebritishcrafthouse.co.uk/wp-content/uploads/woo-product-feed-pro/logs/debug.log) * Thanks Aaron * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14859039) * Hi Aaron, * Thanks for this. I had a look at your debug.log URL and noticed that you are on a real old version of WooCommerce: 3.9.1 * Our plugin supports WooCommerce 4.4 and higher so changes are really big that this is actually the cause for your feed not processing. Would it be an option for you to update WooCommerce? * Thread Starter [aaron19888](https://wordpress.org/support/users/aaron19888/) * (@aaron19888) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14859055) * For us its really hard to update woocommerce at this moment in time, just because previous developers who did work for the multivendor using WCFM has done it all using CORE edits :(. * Is there a version of the plugin which we could use? for it to work on our version. * Thanks Aaron * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14859071) * Hi Aaron, * You would have to go back to version 7.2.9 of our plugin which is almost 350 releases old. It is not something we would advise and we would not be able to offer you support on such an old version. Should you still decide to do so you can download it from this page: [https://wordpress.org/plugins/woo-product-feed-pro/advanced/](https://wordpress.org/plugins/woo-product-feed-pro/advanced/) * Scroll all the way down to the page where you’ll find a drop-down with all old releases you can download. * [Nexus1901](https://wordpress.org/support/users/nexus1901/) * (@nexus1901) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14861258) * Hi Supportadtribes, * Here is my debug.log URL: [https://store.cunipic.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log](https://store.cunipic.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log) * Thank you for your help * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [4 years, 9 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/#post-14862826) * Thanks for sharing your debug.log. It shows you have multiple feeds configured, which one is causing refresh issues for you? Viewing 15 replies - 1 through 15 (of 38 total) 1 [2](https://wordpress.org/support/topic/processing-stuck-at-0/page/2/?output_format=md) [3](https://wordpress.org/support/topic/processing-stuck-at-0/page/3/?output_format=md) [→](https://wordpress.org/support/topic/processing-stuck-at-0/page/2/?output_format=md) The topic ‘processing stuck at 0%’ is closed to new replies. * ![](https://ps.w.org/woo-product-feed-pro/assets/icon-256x256.png?rev=3111496) * [Product Feed PRO for WooCommerce by AdTribes – Product Feeds for WooCommerce](https://wordpress.org/plugins/woo-product-feed-pro/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-product-feed-pro/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-product-feed-pro/) * [Active Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-product-feed-pro/reviews/) ## Tags * [google feed](https://wordpress.org/support/topic-tag/google-feed/) * 38 replies * 3 participants * Last reply from: [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/processing-stuck-at-0/page/3/#post-14958748) * Status: resolved