Title: Product Admin Notes – 500 error
Last modified: July 12, 2017

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# Product Admin Notes – 500 error

 *  Resolved [lucein](https://wordpress.org/support/users/lucein/)
 * (@lucein)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/product-admin-notes-500-error/)
 * Installed the plugin and love the idea of it. Once installed products are able
   to update only if nothing is added to the Admin notes field.
    if anything is 
   added to the notes, server times out and a 500 error is displayed. please advise.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [glazergallery](https://wordpress.org/support/users/glazergallery/)
 * (@glazergallery)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/product-admin-notes-500-error/#post-9315855)
 * I wonder if the problem is that you are using WP 4.4.10. The current version 
   is 4.8, and the plugin instructions say that it is compatible with 4.8 and above.
   Try backing up your site and then updating to 4.8, because that is the version
   I’m using and the plugin didn’t cause any problems for me. However, you may find
   that other plugins you are using will cause problems. When I updated to 4.8 on
   Monday, Jetpack was causing errors. To see which files and code lines are causing
   errors follow the instructions here:
 * [https://docs.woocommerce.com/document/debug-info-internal-server-500-error/](https://docs.woocommerce.com/document/debug-info-internal-server-500-error/)
 *  Plugin Author [jamiehall16](https://wordpress.org/support/users/jamiehall16/)
 * (@jamiehall16)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/product-admin-notes-500-error/#post-9339308)
 * Hey Lucein,
 * Did you manage to debug this issue? Glad you enjoy the idea of the plugin.
 * I’m using the plugin fine on the latest WordPress. I recommend trying to upgrade.
 * Thanks
 *  Plugin Author [jamiehall16](https://wordpress.org/support/users/jamiehall16/)
 * (@jamiehall16)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/product-admin-notes-500-error/#post-9408741)
 * Hi Lucein,
 * I’m going to close this thread for inactivity if there are any more issues feel
   free to start a new thread.
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Product Admin Notes – 500 error’ is closed to new replies.

 * ![](https://ps.w.org/products-admin-notes-simple/assets/icon-256x256.jpg?rev=
   1685815)
 * [Product Admin Notes Simple](https://wordpress.org/plugins/products-admin-notes-simple/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/products-admin-notes-simple/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/products-admin-notes-simple/)
 * [Active Topics](https://wordpress.org/support/plugin/products-admin-notes-simple/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/products-admin-notes-simple/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/products-admin-notes-simple/reviews/)

## Tags

 * [500 error](https://wordpress.org/support/topic-tag/500-error/)
 * [troubleshooting](https://wordpress.org/support/topic-tag/troubleshooting/)

 * 3 replies
 * 3 participants
 * Last reply from: [jamiehall16](https://wordpress.org/support/users/jamiehall16/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/product-admin-notes-500-error/#post-9408741)
 * Status: resolved