Product attribute not display

Resolved abdul810
(@abdul810)

9 months, 2 weeks ago

Hello Support

Site url – https://www.zerobonline.com/

On my site, product attributes were not displaying on the frontend. However, after checking the database, I confirmed that the attributes were still present (not deleted).

To fix the issue, I updated WooCommerce to the latest version and also ran the WooCommerce database update. After that, the issue was resolved.

Previously, I was using WooCommerce version 10.0.4, and now I have updated to 10.1.2.

Could you please explain why this issue occurred?

See system report

` WordPress Environment WordPress address (URL): https://www.zerobonline.com Site address (URL): https://www.zerobonline.com WC Version: 10.1.2 Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site. Action Scheduler Version: ✔ 3.9.3 Log Directory Writable: ✔ WP Version: 6.8.2 WP Multisite: – WP Memory Limit: 4 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ Server Environment Server Info: Apache/2.4.65 (Debian) Server Architecture: Linux 6.1.0-26-amd64 x86_64 PHP Version: 8.2.29 PHP Post Max Size: 100 MB PHP Time Limit: 1200 PHP Max Input Vars: 6000 cURL Version: 7.88.1 OpenSSL/3.0.16 SUHOSIN Installed: – MySQL Version: 10.6.22-MariaDB-deb11-log Max Upload Size: 100 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 10.1.2 WC Database Prefix: wp_ Total Database Size: 6271.39MB Database Data Size: 3321.88MB Database Index Size: 2949.51MB wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – Enabled Features: analytics marketplace order_attribution site_visibility_badge remote_logging blueprint point_of_sale Logging Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 43 MB WC Pages Shop base: #50 – /shop/ Cart: #51 – /cart/ – Contains the [woocommerce_cart] shortcode Checkout: #52 – /checkout/ – Contains the [woocommerce_checkout] shortcode My account: #53 – /my-account/ – Contains the [woocommerce_my_account] shortcode Terms and conditions: #32467 – /terms/ Theme Name: Hello Elementor Child Version: 2.0.0 Author URL: https://elementor.com/ Child Theme: ✔ Parent Theme Name: Hello Elementor Parent Theme Version: 3.4.4 Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash Theme type: Classic theme WooCommerce Support: ✔ Templates Overrides: hello-theme-child-master/woocommerce/archive-product.php hello-theme-child-master/woocommerce/auth/footer.php hello-theme-child-master/woocommerce/auth/form-grant-access.php hello-theme-child-master/woocommerce/auth/form-login.php hello-theme-child-master/woocommerce/auth/header.php hello-theme-child-master/woocommerce/cart/cart-empty.php hello-theme-child-master/woocommerce/cart/cart-item-data.php hello-theme-child-master/woocommerce/cart/cart-shipping.php hello-theme-child-master/woocommerce/cart/cart-totals.php hello-theme-child-master/woocommerce/cart/cart.php version 7.9.0 is out of date. The core version is 10.1.0 hello-theme-child-master/woocommerce/cart/cross-sells.php hello-theme-child-master/woocommerce/cart/mini-cart.php version 9.4.0 is out of date. The core version is 10.0.0 hello-theme-child-master/woocommerce/cart/proceed-to-checkout-button.php hello-theme-child-master/woocommerce/cart/shipping-calculator.php hello-theme-child-master/woocommerce/checkout/cart-errors.php hello-theme-child-master/woocommerce/checkout/form-billing.php hello-theme-child-master/woocommerce/checkout/form-checkout.php hello-theme-child-master/woocommerce/checkout/form-coupon.php hello-theme-child-master/woocommerce/checkout/form-login.php version 3.8.0 is out of date. The core version is 10.0.0 hello-theme-child-master/woocommerce/checkout/form-pay.php hello-theme-child-master/woocommerce/checkout/form-shipping.php hello-theme-child-master/woocommerce/checkout/order-receipt.php hello-theme-child-master/woocommerce/checkout/payment-method.php hello-theme-child-master/woocommerce/checkout/payment.php hello-theme-child-master/woocommerce/checkout/review-order.php hello-theme-child-master/woocommerce/checkout/terms.php hello-theme-child-master/woocommerce/checkout/thankyou.php hello-theme-child-master/woocommerce/content-product-cat.php hello-theme-child-master/woocommerce/content-product.php hello-theme-child-master/woocommerce/content-single-product.php hello-theme-child-master/woocommerce/content-widget-price-filter.php hello-theme-child-master/woocommerce/content-widget-product.php hello-theme-child-master/woocommerce/content-widget-reviews.php hello-theme-child-master/woocommerce/emails/admin-cancelled-order.php hello-theme-child-master/woocommerce/emails/admin-failed-order.php hello-theme-child-master/woocommerce/emails/admin-new-order.php version 9.8.0 is out of date. The core version is 10.0.0 hello-theme-child-master/woocommerce/emails/customer-completed-order.php version 9.8.0 is out of date. The core version is 9.9.0 hello-theme-child-master/woocommerce/emails/customer-invoice.php version 3.7.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/emails/customer-new-account.php version 7.0.1 is out of date. The core version is 10.0.0 hello-theme-child-master/woocommerce/emails/customer-note.php version 3.7.0 is out of date. The core version is 10.1.0 hello-theme-child-master/woocommerce/emails/customer-on-hold-order.php version 7.3.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/emails/customer-processing-order.php version 3.7.0 is out of date. The core version is 9.9.0 hello-theme-child-master/woocommerce/emails/customer-refunded-order.php version 3.7.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/emails/customer-reset-password.php version 4.0.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/emails/email-addresses.php version 8.6.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/emails/email-customer-details.php version 2.5.0 is out of date. The core version is 9.7.0 hello-theme-child-master/woocommerce/emails/email-downloads.php version 3.4.0 is out of date. The core version is 9.9.0 hello-theme-child-master/woocommerce/emails/email-footer.php version 7.4.0 is out of date. The core version is 10.0.0 hello-theme-child-master/woocommerce/emails/email-header.php version 7.4.0 is out of date. The core version is 10.0.0 hello-theme-child-master/woocommerce/emails/email-order-details.php version 3.7.0 is out of date. The core version is 10.1.0 hello-theme-child-master/woocommerce/emails/email-order-items.php version 3.7.0 is out of date. The core version is 9.9.0 hello-theme-child-master/woocommerce/emails/email-styles.php version 8.6.0 is out of date. The core version is 9.9.0 hello-theme-child-master/woocommerce/emails/plain/admin-cancelled-order.php version 4.1.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/emails/plain/admin-failed-order.php version 3.7.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/emails/plain/admin-new-order.php version 3.7.0 is out of date. The core version is 10.0.0 hello-theme-child-master/woocommerce/emails/plain/customer-completed-order.php version 3.7.0 is out of date. The core version is 9.9.0 hello-theme-child-master/woocommerce/emails/plain/customer-invoice.php version 3.7.0 is out of date. The core version is 9.7.0 hello-theme-child-master/woocommerce/emails/plain/customer-new-account.php version 7.0.1 is out of date. The core version is 10.0.0 hello-theme-child-master/woocommerce/emails/plain/customer-note.php version 3.7.0 is out of date. The core version is 10.1.0 hello-theme-child-master/woocommerce/emails/plain/customer-on-hold-order.php version 7.3.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/emails/plain/customer-processing-order.php version 3.7.0 is out of date. The core version is 9.9.0 hello-theme-child-master/woocommerce/emails/plain/customer-refunded-order.php version 3.7.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/emails/plain/customer-reset-password.php version 3.7.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/emails/plain/email-addresses.php hello-theme-child-master/woocommerce/emails/plain/email-customer-details.php hello-theme-child-master/woocommerce/emails/plain/email-downloads.php hello-theme-child-master/woocommerce/emails/plain/email-order-details.php version 3.7.0 is out of date. The core version is 10.1.0 hello-theme-child-master/woocommerce/emails/plain/email-order-items.php version 5.2.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/global/breadcrumb.php hello-theme-child-master/woocommerce/global/form-login.php version 7.0.1 is out of date. The core version is 9.2.0 hello-theme-child-master/woocommerce/global/quantity-input.php version 7.8.0 is out of date. The core version is 10.1.0 hello-theme-child-master/woocommerce/global/sidebar.php hello-theme-child-master/woocommerce/global/wrapper-end.php hello-theme-child-master/woocommerce/global/wrapper-start.php hello-theme-child-master/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.2.0 hello-theme-child-master/woocommerce/loop/loop-end.php hello-theme-child-master/woocommerce/loop/loop-start.php hello-theme-child-master/woocommerce/loop/no-products-found.php hello-theme-child-master/woocommerce/loop/orderby.php version 3.6.0 is out of date. The core version is 9.7.0 hello-theme-child-master/woocommerce/loop/pagination.php version 3.3.1 is out of date. The core version is 9.3.0 hello-theme-child-master/woocommerce/loop/price.php hello-theme-child-master/woocommerce/loop/rating.php hello-theme-child-master/woocommerce/loop/result-count.php version 3.7.0 is out of date. The core version is 9.9.0 hello-theme-child-master/woocommerce/loop/sale-flash.php hello-theme-child-master/woocommerce/myaccount/dashboard.php hello-theme-child-master/woocommerce/myaccount/downloads.php hello-theme-child-master/woocommerce/myaccount/form-add-payment-method.php hello-theme-child-master/woocommerce/myaccount/form-edit-account.php version 8.7.0 is out of date. The core version is 9.7.0 hello-theme-child-master/woocommerce/myaccount/form-edit-address.php version 7.0.1 is out of date. The core version is 9.3.0 hello-theme-child-master/woocommerce/myaccount/form-login.php version 7.0.1 is out of date. The core version is 9.9.0 hello-theme-child-master/woocommerce/myaccount/form-lost-password.php version 7.0.1 is out of date. The core version is 9.2.0 hello-theme-child-master/woocommerce/myaccount/form-reset-password.php version 7.0.1 is out of date. The core version is 9.2.0 hello-theme-child-master/woocommerce/myaccount/lost-password-confirmation.php hello-theme-child-master/woocommerce/myaccount/my-account.php hello-theme-child-master/woocommerce/myaccount/my-address.php version 8.7.0 is out of date. The core version is 9.3.0 hello-theme-child-master/woocommerce/myaccount/my-downloads.php hello-theme-child-master/woocommerce/myaccount/my-orders.php hello-theme-child-master/woocommerce/myaccount/navigation.php version 2.6.0 is out of date. The core version is 9.3.0 hello-theme-child-master/woocommerce/myaccount/orders.php hello-theme-child-master/woocommerce/myaccount/payment-methods.php hello-theme-child-master/woocommerce/myaccount/view-order.php version 3.0.0 is out of date. The core version is 10.1.0 hello-theme-child-master/woocommerce/notices/error.php hello-theme-child-master/woocommerce/notices/notice.php hello-theme-child-master/woocommerce/notices/success.php hello-theme-child-master/woocommerce/order/form-tracking.php hello-theme-child-master/woocommerce/order/order-again.php hello-theme-child-master/woocommerce/order/order-details-customer.php hello-theme-child-master/woocommerce/order/order-details-item.php hello-theme-child-master/woocommerce/order/order-details.php version 9.8.0 is out of date. The core version is 10.1.0 hello-theme-child-master/woocommerce/order/order-downloads.php hello-theme-child-master/woocommerce/order/tracking.php version 2.2.0 is out of date. The core version is 10.1.0 hello-theme-child-master/woocommerce/product-searchform.php hello-theme-child-master/woocommerce/single-product/add-to-cart/external.php hello-theme-child-master/woocommerce/single-product/add-to-cart/grouped.php hello-theme-child-master/woocommerce/single-product/add-to-cart/simple.php hello-theme-child-master/woocommerce/single-product/add-to-cart/variable.php hello-theme-child-master/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php hello-theme-child-master/woocommerce/single-product/add-to-cart/variation.php hello-theme-child-master/woocommerce/single-product/meta.php hello-theme-child-master/woocommerce/single-product/photoswipe.php hello-theme-child-master/woocommerce/single-product/price.php hello-theme-child-master/woocommerce/single-product/product-attributes.php hello-theme-child-master/woocommerce/single-product/product-image.php hello-theme-child-master/woocommerce/single-product/product-thumbnails.php hello-theme-child-master/woocommerce/single-product/rating.php hello-theme-child-master/woocommerce/single-product/related.php hello-theme-child-master/woocommerce/single-product/review-meta.php hello-theme-child-master/woocommerce/single-product/review-rating.php hello-theme-child-master/woocommerce/single-product/review.php hello-theme-child-master/woocommerce/single-product/sale-flash.php hello-theme-child-master/woocommerce/single-product/share.php hello-theme-child-master/woocommerce/single-product/short-description.php hello-theme-child-master/woocommerce/single-product/stock.php hello-theme-child-master/woocommerce/single-product/tabs/additional-information.php hello-theme-child-master/woocommerce/single-product/tabs/description.php hello-theme-child-master/woocommerce/single-product/tabs/tabs.php version 9.6.0 is out of date. The core version is 9.8.0 hello-theme-child-master/woocommerce/single-product/title.php hello-theme-child-master/woocommerce/single-product/up-sells.php hello-theme-child-master/woocommerce/single-product-reviews.php hello-theme-child-master/woocommerce/single-product.php hello-theme-child-master/woocommerce/taxonomy-product-cat.php hello-theme-child-master/woocommerce/taxonomy-product-tag.php Outdated Templates: ❌ <pre class=”wp-block-code”><code> Learn how to update | Clear system status theme info cache</code></pre> Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner onboarding onboarding-tasks pattern-toolkit-full-composability product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions printful shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page launch-your-store add-to-cart-with-options-stepper-layout Disabled Features: product-data-views experimental-blocks experimental-iapi-mini-cart experimental-iapi-runtime coming-soon-newsletter-template minified-js product-pre-publish-modal settings async-product-editor-category-field product-editor-template-system use-wp-horizon experimental-wc-rest-api Daily Cron: ✔ Next scheduled: 2025-08-29 08:06:03 +05:30 Options: ✔ Notes: 180 Onboarding: skipped Action Scheduler Canceled: 24 Oldest: 2025-08-25 16:22:04 +0530 Newest: 2025-08-25 16:22:04 +0530 Complete: 1,005,911 Oldest: 2025-07-28 17:15:09 +0530 Newest: 2025-08-28 17:14:43 +0530 Failed: 40 Oldest: 2024-10-09 17:46:28 +0530 Newest: 2025-08-28 14:50:05 +0530 Pending: 21 Oldest: 2025-08-28 17:15:11 +0530 Newest: 2025-09-12 14:50:05 +0530 Status report information Generated at: 2025-08-28 17:15:06 +05:30 `

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support shahzeen(woo-hc)
(@shahzeenfarooq)

9 months, 2 weeks ago

Hi there,

Thanks for sharing the details, and I’m glad to hear the issue is now resolved after updating WooCommerce and running the database update.

From what you described, it looks like the issue was related to using an older version of WooCommerce (10.0.4). Updating to the latest version (10.1.2) and running the database update ensured your site’s data was fully in sync with the current WooCommerce structure, which is why the product attributes are now displaying correctly.

Keeping WooCommerce and the database up to date is always recommended, as new versions include improvements and fixes that can prevent issues like this.

Plugin Support Chris Moreira – a11n
(@chrism245)

8 months, 4 weeks ago

It seems we haven’t heard back from you for a while, so I’ll go ahead and mark this thread as resolved. Feel free to reach out whenever you’re ready to continue.

If you have a few minutes, we’d love if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Product attribute not display’ is closed to new replies.