Hello,
Sorry for the late reply.
I think that the issue is with how you configure your variations. I notice for one product that colour and size are left “any”. Our plugin currently does not work with this kind of variation.
Please set specific values for colour and size of all variations of a product and let me know if it works.
Best regards
Hi,
Thank you for trying to help.
I’ve tried your suggestion, however, It did not work. I still wonder why sometimes loads sometimes not.
And, now, when you say, the plugin does not work with “any” as a type of variation I’m even more confused. I can assure you it works.
I believe this is due to the incompatibility of the WP theme and the plugin. I’ve used your plugin with another theme and never had this issue.
And, now, when you say, the plugin does not work with “any” as a type of variation I’m even more confused. I can assure you it works.
Sorry, I forgot fixing it in a recent update. Thanks.
So I notice 2 things:
1. There’s an error “Uncaught ReferenceError: grecaptcha is not defined” in the console. It’s from contact form 7.
2. You are using skeleton screen feature of theme.
Please make some tests to see if the issue is related to the above things.
Hi
@kimvt1991
Unfortunately, your suggestion didn’t help, however, I’ve noticed something.
I’m using Macbook, and I’ve tested the site with 5 different browsers (Chrome, Brawe, Safari, Firefox, and Opera).
I’ve found that only Opera does not have this issue. Other browsers have more or less the issue.
What do you think?
I see that it is working properly now and there’s no “Uncaught ReferenceError: grecaptcha is not defined” in the browser console anymore. I tested with both chrome, firefox, opera and edge https://snipboard.io/YruP7X.jpg and I use Windows 10.
