Title: Product code mail hide
Last modified: August 10, 2020

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# Product code mail hide

 *  Resolved [mkud](https://wordpress.org/support/users/mkud/)
 * (@mkud)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/product-code-mail-hide-2/)
 * Hi, i am using the plugin product code for woocommerce. I wanted to ask how does
   a customer order how to delete this place from a letter?
    I need no one to see
   this field.
 * [https://ibb.co/SRc8Qgs](https://ibb.co/SRc8Qgs)
 * Thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproduct-code-mail-hide-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Grigorij S. a11n](https://wordpress.org/support/users/grigaswp/)
 * (@grigaswp)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/product-code-mail-hide-2/#post-13232684)
 * Hi there,
 * Thank you for reaching out!
 * It looks like you’d like remove what seems to be an SKU from a default WooCommerce“
   Thank you for your order” email. It also looks like the Direct Bank Transfer 
   payment method is used.
 * I found this older thread:
 * [https://wordpress.org/support/topic/hide-sku-on-customer-emails/](https://wordpress.org/support/topic/hide-sku-on-customer-emails/)
 * Removal of the SKU from a WooCommerce email is discussed there.
 * On my test site though, the SKU isn’t displayed at all on the “Thank you for 
   your order” email:
 * [https://d.pr/i/jJCZt5](https://d.pr/i/jJCZt5)
 * It is displayed on the “New Order” email:
 * [https://d.pr/i/njHA6d](https://d.pr/i/njHA6d)
 * So it looks like the default WooCommerce template files were modified either 
   by your theme or by one of your plugins. You may want to find the source of this
   modification (a [plugin/theme conflict test](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)
   can be done) and reach out to the support team of the plugin (or theme) which
   is adding the SKU to this email.
 * I hope this helps!
 *  Plugin Support [Grigorij S. a11n](https://wordpress.org/support/users/grigaswp/)
 * (@grigaswp)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/product-code-mail-hide-2/#post-13268518)
 * Hi there,
 * We haven’t heard from you in a while so I’ll be marking this thread as resolved.
 * Feel free to open a new thread and link to this one if you have further questions
   though.
 * Have a wonderful day ahead!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Product code mail hide’ is closed to new replies.

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## Tags

 * [emails](https://wordpress.org/support/topic-tag/emails/)

 * 2 replies
 * 2 participants
 * Last reply from: [Grigorij S. a11n](https://wordpress.org/support/users/grigaswp/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/product-code-mail-hide-2/#post-13268518)
 * Status: resolved