Product Data Issue
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The only tab I can edit is the general tab. All other tabs are blank. I have done conflicts tests, and installed the jquery migrate plugin. Nothing has resolved. Please help.
The page I need help with: [log in to see the link]
Viewing 6 replies - 1 through 6 (of 6 total)
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Hi there,
In order to troubleshoot this further, please do the following:
- Share a copy of your status report found under **WooCommerce > Status**
- Confirm whether your’re seeing any JavaScript errors in the console tab of your browser tools
- Share a screenshot of the Product Data section containing the “General Tab”
Thanks!
### WordPress Environment ### WordPress address (URL): https://incannabinoid.org Site address (URL): https://incannabinoid.org WC Version: 4.9.2 REST API Version: ✔ 4.9.2 WC Blocks Version: ✔ 4.0.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.8.3 Log Directory Writable: ✔ WP Version: ❌ 5.6 - There is a newer version of WordPress available (5.6.1) WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.12 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.45.0 OpenSSL/1.0.1e SUHOSIN Installed: – MySQL Version: 5.7.26-29-log Max Upload Size: 100 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.9.2 WC Database Prefix: wp_tcy4fd0s6v_ Total Database Size: 9.58MB Database Data Size: 5.30MB Database Index 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coblocks_pattern: 1 customize_changeset: 9 mc4wp-form: 1 memberpressproduct: 9 memberpressrule: 2 nav_menu_item: 8 page: 22 post: 2 product: 19 revision: 85 shop_coupon: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (5) ### CoBlocks: by GoDaddy – 2.7.2 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.3 MemberPress + BuddyPress Integration: by Caseproof LLC – 1.1.10 MemberPress Basic: by Caseproof LLC – 1.9.10 WooCommerce: by Automattic – 4.9.2 ### Inactive Plugins (7) ### Akismet Anti-Spam: by Automattic – 4.1.8 Enable jQuery Migrate Helper: by The WordPress Team – 1.3.0 Gravity Forms: by Gravity Forms – 2.4.21 MC4WP: Mailchimp Top Bar: by ibericode – 1.5.2 MemberPress MailChimp 3.0: by Caseproof LLC – 1.2.2 PHP Compatibility Checker: by WP Engine – 1.5.0 Yoast SEO: by Team Yoast – 15.5 ### Dropin Plugins (1) ### object-cache.php: APCu Object Cache ### Must Use Plugins (1) ### System Plugin: by – 3.23.4 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: auction (auction) external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: ❌ Page visibility should be public Cart: ❌ Page visibility should be public Checkout: ❌ Page visibility should be public My account: ❌ Page visibility should be public Terms and conditions: ❌ Page not set ### Theme ### Name: Go Version: 1.4.0 Author URL: https://www.godaddy.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: go/woocommerce/cart/cart.php ### Action Scheduler ### Complete: 33 Oldest: 2021-01-21 02:11:35 +0000 Newest: 2021-02-07 02:47:34 +0000 Pending: 1 Oldest: 2021-02-10 03:36:40 +0000 Newest: 2021-02-10 03:36:40 +0000JQMIGRATE: Migrate is installed, version 3.3.2
w.js?ver=202105:1 [Intervention] Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://fonts.gstatic.com/s/materialiconsoutlined/v44/gok-H7zzDkdnRel8-DQ6KAXJ69wP1tGnf4ZGhUce.woff2
post-new.php?post_type=product:1 [DOM] Found 2 elements with non-unique id #woocommerce_meta_nonce: (More info: https://goo.gl/9p2vKq) <input type=”hidden” id=”woocommerce_meta_nonce” name=”woocommerce_meta_nonce” value=”dfb69e1d39″> <input type=”hidden” id=”woocommerce_meta_nonce” name=”woocommerce_meta_nonce” value=”dfb69e1d39″>
post-new.php?post_type=product:1 [Intervention] Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://incannabinoid.org/wp-includes/js/tinymce/skins/lightgray/fonts/tinymce.woff
DevTools failed to load SourceMap: Could not load content for chrome-extension://fheoggkfdfchfphceeifdbepaooicaho/sourceMap/chrome/content.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
DevTools failed to load SourceMap: Could not load content for https://incannabinoid.org/sm/b0ce608ffc029736e9ac80a8dd6a7db2da8e1d45d2dcfc92043deb2214aa30d8.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILUREhttps://drive.google.com/file/d/1h0aG2LTsYzXkEshdwu2Gps6h0jmIorlo/view?usp=sharing
All other tabs below general are blank.
Hi @incannabinoid. Sorry that we missed your last response.
Does the issue persist after updating WooCommerce to the latest version? If not, could you please check for recent fatal error logs in WooCommerce > Status > Logs? If there is one, please share the contents with me.
Instead of pasting the log directly here, first paste it to Pastebin or Gist. Then return to this thread and paste the link to that file here.
Hi @incannabinoid. I hope that you have managed to resolve the issue. Since we have not heard back from you, I’m going to mark this topic solved but please start a new topic if you have any remaining questions.
Viewing 6 replies - 1 through 6 (of 6 total)
The topic ‘Product Data Issue’ is closed to new replies.
