Title: Product Data Issue
Last modified: February 5, 2021

---

# Product Data Issue

 *  Resolved [incannabinoid](https://wordpress.org/support/users/incannabinoid/)
 * (@incannabinoid)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/product-data-issue/)
 * The only tab I can edit is the general tab. All other tabs are blank. I have 
   done conflicts tests, and installed the jquery migrate plugin. Nothing has resolved.
   Please help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproduct-data-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Riaan K.](https://wordpress.org/support/users/riaanknoetze/)
 * (@riaanknoetze)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/product-data-issue/#post-14006638)
 * Hi there,
 * In order to troubleshoot this further, please do the following:
    - Share a copy of your status report found under **WooCommerce > Status**
    - Confirm whether your’re seeing any JavaScript errors in the console tab of
      your browser tools
    - Share a screenshot of the Product Data section containing the “General Tab”
 * Thanks!
 *  Thread Starter [incannabinoid](https://wordpress.org/support/users/incannabinoid/)
 * (@incannabinoid)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/product-data-issue/#post-14013806)
 *     ```
       ### WordPress Environment ###
   
       WordPress address (URL): https://incannabinoid.org
       Site address (URL): https://incannabinoid.org
       WC Version: 4.9.2
       REST API Version: ✔ 4.9.2
       WC Blocks Version: ✔ 4.0.0
       Action Scheduler Version: ✔ 3.1.6
       WC Admin Version: ✔ 1.8.3
       Log Directory Writable: ✔
       WP Version: ❌ 5.6 - There is a newer version of WordPress available (5.6.1)
       WP Multisite: –
       WP Memory Limit: 256 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: en_US
       External object cache: –
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 7.3.12
       PHP Post Max Size: 100 MB
       PHP Time Limit: 300
       PHP Max Input Vars: 1000
       cURL Version: 7.45.0
       OpenSSL/1.0.1e
   
       SUHOSIN Installed: –
       MySQL Version: 5.7.26-29-log
       Max Upload Size: 100 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 4.9.2
       WC Database Prefix: wp_tcy4fd0s6v_
       Total Database Size: 9.58MB
       Database Data Size: 5.30MB
       Database Index Size: 4.28MB
       wp_tcy4fd0s6v_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
       wp_tcy4fd0s6v_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_activity: Data: 0.02MB + Index: 0.16MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_activity_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_friends: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_invitations: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_messages_messages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_messages_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_messages_notices: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_messages_recipients: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_notifications: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_notifications_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_xprofile_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_xprofile_fields: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_xprofile_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_bp_xprofile_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
       wp_tcy4fd0s6v_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_tcy4fd0s6v_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_mepr_events: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
       wp_tcy4fd0s6v_mepr_jobs: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
       wp_tcy4fd0s6v_mepr_members: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
       wp_tcy4fd0s6v_mepr_rule_access_conditions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_tcy4fd0s6v_mepr_subscriptions: Data: 0.02MB + Index: 0.30MB + Engine InnoDB
       wp_tcy4fd0s6v_mepr_subscription_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_mepr_tax_rates: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
       wp_tcy4fd0s6v_mepr_tax_rate_locations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_tcy4fd0s6v_mepr_transactions: Data: 0.02MB + Index: 0.33MB + Engine InnoDB
       wp_tcy4fd0s6v_mepr_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_mpdf_credit_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_mpdf_invoice_numbers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_tcy4fd0s6v_options: Data: 3.05MB + Index: 0.08MB + Engine InnoDB
       wp_tcy4fd0s6v_postmeta: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
       wp_tcy4fd0s6v_posts: Data: 0.41MB + Index: 0.06MB + Engine InnoDB
       wp_tcy4fd0s6v_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_tcy4fd0s6v_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_tcy4fd0s6v_wauc_auction_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_wauc_winners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_wdm_bidders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_woo_ua_auction_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_tcy4fd0s6v_yoast_indexable: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
       wp_tcy4fd0s6v_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_tcy4fd0s6v_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_tcy4fd0s6v_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_tcy4fd0s6v_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
   
       ### Post Type Counts ###
   
       attachment: 29
       bp-email: 15
       coblocks_pattern: 1
       customize_changeset: 9
       mc4wp-form: 1
       memberpressproduct: 9
       memberpressrule: 2
       nav_menu_item: 8
       page: 22
       post: 2
       product: 19
       revision: 85
       shop_coupon: 1
   
       ### Security ###
   
       Secure connection (HTTPS): ✔
       Hide errors from visitors: ✔
   
       ### Active Plugins (5) ###
   
       CoBlocks: by GoDaddy – 2.7.2
       MC4WP: Mailchimp for WordPress: by ibericode – 4.8.3
       MemberPress + BuddyPress Integration: by Caseproof
       LLC – 1.1.10
   
       MemberPress Basic: by Caseproof
       LLC – 1.9.10
   
       WooCommerce: by Automattic – 4.9.2
   
       ### Inactive Plugins (7) ###
   
       Akismet Anti-Spam: by Automattic – 4.1.8
       Enable jQuery Migrate Helper: by The WordPress Team – 1.3.0
       Gravity Forms: by Gravity Forms – 2.4.21
       MC4WP: Mailchimp Top Bar: by ibericode – 1.5.2
       MemberPress MailChimp 3.0: by Caseproof
       LLC – 1.2.2
   
       PHP Compatibility Checker: by WP Engine – 1.5.0
       Yoast SEO: by Team Yoast – 15.5
   
       ### Dropin Plugins (1) ###
   
       object-cache.php: APCu Object Cache
   
       ### Must Use Plugins (1) ###
   
       System Plugin: by  – 3.23.4
   
       ### Settings ###
   
       API Enabled: –
       Force SSL: –
       Currency: USD ($)
       Currency Position: left
       Thousand Separator: ,
       Decimal Separator: .
       Number of Decimals: 2
       Taxonomies: Product Types: auction (auction)
       external (external)
       grouped (grouped)
       simple (simple)
       subscription (subscription)
       variable (variable)
       variable subscription (variable-subscription)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
   
       ### WC Pages ###
   
       Shop base: ❌ Page visibility should be public
       Cart: ❌ Page visibility should be public
       Checkout: ❌ Page visibility should be public
       My account: ❌ Page visibility should be public
       Terms and conditions: ❌ Page not set
   
       ### Theme ###
   
       Name: Go
       Version: 1.4.0
       Author URL: https://www.godaddy.com
       Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Archive Template: Your theme has a woocommerce.php file
       you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
   
       Overrides: go/woocommerce/cart/cart.php
   
       ### Action Scheduler ###
   
       Complete: 33
       Oldest: 2021-01-21 02:11:35 +0000
       Newest: 2021-02-07 02:47:34 +0000
   
       Pending: 1
       Oldest: 2021-02-10 03:36:40 +0000
       Newest: 2021-02-10 03:36:40 +0000
       ```
   
 *  Thread Starter [incannabinoid](https://wordpress.org/support/users/incannabinoid/)
 * (@incannabinoid)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/product-data-issue/#post-14013807)
 * JQMIGRATE: Migrate is installed, version 3.3.2
    w.js?ver=202105:1 [Intervention]
   Slow network is detected. See [https://www.chromestatus.com/feature/5636954674692096](https://www.chromestatus.com/feature/5636954674692096)
   for more details. Fallback font will be used while loading: [https://fonts.gstatic.com/s/materialiconsoutlined/v44/gok-H7zzDkdnRel8-DQ6KAXJ69wP1tGnf4ZGhUce.woff2](https://fonts.gstatic.com/s/materialiconsoutlined/v44/gok-H7zzDkdnRel8-DQ6KAXJ69wP1tGnf4ZGhUce.woff2)
   post-new.php?post_type=product:1 [DOM] Found 2 elements with non-unique id #woocommerce_meta_nonce:(
   More info: [https://goo.gl/9p2vKq](https://goo.gl/9p2vKq)) <input type=​”hidden”
   id=​”woocommerce_meta_nonce” name=​”woocommerce_meta_nonce” value=​”dfb69e1d39″
   >​ <input type=​”hidden” id=​”woocommerce_meta_nonce” name=​”woocommerce_meta_nonce”
   value=​”dfb69e1d39″>​ post-new.php?post_type=product:1 [Intervention] Slow network
   is detected. See [https://www.chromestatus.com/feature/5636954674692096](https://www.chromestatus.com/feature/5636954674692096)
   for more details. Fallback font will be used while loading: [https://incannabinoid.org/wp-includes/js/tinymce/skins/lightgray/fonts/tinymce.woff](https://incannabinoid.org/wp-includes/js/tinymce/skins/lightgray/fonts/tinymce.woff)
   DevTools failed to load SourceMap: Could not load content for chrome-extension://
   fheoggkfdfchfphceeifdbepaooicaho/sourceMap/chrome/content.map: HTTP error: status
   code 404, net::ERR_UNKNOWN_URL_SCHEME DevTools failed to load SourceMap: Could
   not load content for [https://incannabinoid.org/sm/b0ce608ffc029736e9ac80a8dd6a7db2da8e1d45d2dcfc92043deb2214aa30d8.map](https://incannabinoid.org/sm/b0ce608ffc029736e9ac80a8dd6a7db2da8e1d45d2dcfc92043deb2214aa30d8.map):
   HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
 *  Thread Starter [incannabinoid](https://wordpress.org/support/users/incannabinoid/)
 * (@incannabinoid)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/product-data-issue/#post-14013991)
 * [https://drive.google.com/file/d/1h0aG2LTsYzXkEshdwu2Gps6h0jmIorlo/view?usp=sharing](https://drive.google.com/file/d/1h0aG2LTsYzXkEshdwu2Gps6h0jmIorlo/view?usp=sharing)
 * All other tabs below general are blank.
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/product-data-issue/#post-14199610)
 * Hi [@incannabinoid](https://wordpress.org/support/users/incannabinoid/). Sorry
   that we missed your last response.
 * Does the issue persist after updating WooCommerce to the latest version? If not,
   could you please check for recent fatal error logs in WooCommerce > Status > 
   Logs? If there is one, please share the contents with me.
 * Instead of pasting the log directly here, first paste it to [Pastebin](https://pastebin.com/)
   or [Gist](https://gist.github.com/). Then return to this thread and paste the
   link to that file here.
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/product-data-issue/#post-14259246)
 * Hi [@incannabinoid](https://wordpress.org/support/users/incannabinoid/). I hope
   that you have managed to resolve the issue. Since we have not heard back from
   you, I’m going to mark this topic solved but please start a new topic if you 
   have any remaining questions.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Product Data Issue’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/product-data-issue/#post-14259246)
 * Status: resolved