product filter doesn’t work on mobile

  • sepvanneer

    (@sepvanneer)


    4 years ago

    Dear,

    the filter is perfectly working on desktop, however when you visit the website on mobile the filter doesn’t work. when you select any filter it doesn’t reload the shopping page. how can I get rid of this problem? thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author themifyme

    (@themifyme)

    4 years ago

    Hi @sepvanneer

    Sorry, but I can’t see the filter on mobile, also it looks like the issue is related to your theme, because the sidebar widget area is going to be hidden on a real mobile device ( shows up on mobile-size ), please contact your Theme’s developers about this issue, so they can help with this issue.

    Thread Starter sepvanneer

    (@sepvanneer)

    4 years ago

    I’m sorry, now you can see the problem. as you can see on this page (on mobile) the filter is there but when you select a filter, the page isn’t reloading.

    Plugin Author themifyme

    (@themifyme)

    4 years ago

    @sepvanneer

    I see you’ve already contacted us via email, please continue troubleshooting this issue via email, so we can avoid confusions.

    • This reply was modified 4 years ago by themifyme.
Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘product filter doesn’t work on mobile’ is closed to new replies.

  • 3 replies
  • 2 participants
  • Last reply from: themifyme
  • Last activity: 4 years ago
  • Status: not resolved