• Resolved mranujpaswan

    (@mranujpaswan)


    no a single product syncing

    error log

    [2020-02-22 06:15:55] BigCommerce.INFO: Starting import [] []
    [2020-02-22 06:15:57] BigCommerce.INFO: Running import task {“state”:”started”,”description”:”Fetching store information”} []
    [2020-02-22 06:15:57] BigCommerce.DEBUG: Requesting store settings [] []
    [2020-02-22 06:15:58] BigCommerce.DEBUG: Retrieved store settings {“settings”:{“bigcommerce_currency_code”:”INR”,”bigcommerce_currency_symbol”:”₹”,”bigcommerce_currency_symbol_position”:”left”,”bigcommerce_decimal_units”:2,”bigcommerce_integer_units”:0,”bigcommerce_mass_unit”:”kg”,”bigcommerce_length_unit”:”cm”,”bigcommerce_wishlists_enabled”:1,”bigcommerce_facebook_pixel_id”:””,”bigcommerce_google_analytics_id”:””}} []
    [2020-02-22 06:16:00] BigCommerce.INFO: Running import task {“state”:”fetched_store”,”description”:”Retrieving currency settings”} []
    [2020-02-22 06:16:00] BigCommerce.DEBUG: Requesting currency settings [] []
    [2020-02-22 06:16:02] BigCommerce.INFO: Running import task {“state”:”fetched_currencies”,”description”:”Removing Categories”} []
    [2020-02-22 06:16:02] BigCommerce.DEBUG: Removing deleted terms for bigcommerce_category taxonomy {“page”:1,”limit”:50,”taxonomy”:”bigcommerce_category”} []
    [2020-02-22 06:16:04] BigCommerce.INFO: Running import task {“state”:”purged_categories”,”description”:”Removing Brands”} []
    [2020-02-22 06:16:04] BigCommerce.DEBUG: Removing deleted terms for bigcommerce_brand taxonomy {“page”:1,”limit”:50,”taxonomy”:”bigcommerce_brand”} []
    [2020-02-22 06:16:05] BigCommerce.INFO: Running import task {“state”:”purged_brands”,”description”:”Updating Categories”} []
    [2020-02-22 06:16:05] BigCommerce.DEBUG: Importing terms for bigcommerce_category taxonomy {“page”:1,”limit”:5,”taxonomy”:”bigcommerce_category”} []
    [2020-02-22 06:16:06] BigCommerce.DEBUG: bigcommerce_category import ready for next page of terms {“next”:2,”taxonomy”:”bigcommerce_category”} []
    [2020-02-22 06:16:07] BigCommerce.INFO: Running import task {“state”:”updating_categories”,”description”:”Updating Categories”} []
    [2020-02-22 06:16:07] BigCommerce.DEBUG: Importing terms for bigcommerce_category taxonomy {“page”:2,”limit”:5,”taxonomy”:”bigcommerce_category”} []
    [2020-02-22 06:16:09] BigCommerce.INFO: Running import task {“state”:”updated_categories”,”description”:”Updating Brands”} []
    [2020-02-22 06:16:09] BigCommerce.DEBUG: Importing terms for bigcommerce_brand taxonomy {“page”:1,”limit”:5,”taxonomy”:”bigcommerce_brand”} []
    [2020-02-22 06:16:11] BigCommerce.INFO: Running import task {“state”:”updated_brands”,”description”:”Fetching existing listings from the BigCommerce API for channel mportxport.com”} []
    [2020-02-22 06:16:11] BigCommerce.DEBUG: Retrieving listings {“limit”:50,”after”:null} []
    [2020-02-22 06:16:12] BigCommerce.DEBUG: Ready for next page of listings {“next”:219009615} []
    [2020-02-22 06:16:13] BigCommerce.INFO: Running import task {“state”:”fetching_listings-16″,”description”:”Fetching existing listings from the BigCommerce API for channel mportxport.com”} []
    [2020-02-22 06:16:13] BigCommerce.DEBUG: Retrieving listings {“limit”:50,”after”:219009615} []
    [2020-02-22 06:16:14] BigCommerce.DEBUG: Ready for next page of listings {“next”:219009665} []
    [2020-02-22 06:16:15] BigCommerce.INFO: Running import task {“state”:”fetching_listings-16″,”description”:”Fetching existing listings from the BigCommerce API for channel mportxport.com”} []
    [2020-02-22 06:16:15] BigCommerce.DEBUG: Retrieving listings {“limit”:50,”after”:219009665} []
    [2020-02-22 06:16:15] BigCommerce.DEBUG: Ready for next page of listings {“next”:219009715} []
    [2020-02-22 06:16:17] BigCommerce.INFO: Running import task {“state”:”fetching_listings-16″,”description”:”Fetching existing listings from the BigCommerce API for channel mportxport.com”} []
    [2020-02-22 06:16:17] BigCommerce.DEBUG: Retrieving listings {“limit”:50,”after”:219009715} []
    [2020-02-22 06:16:17] BigCommerce.DEBUG: Ready for next page of listings {“next”:219009765} []
    [2020-02-22 06:16:19] BigCommerce.INFO: Running import task {“state”:”fetching_listings-16″,”description”:”Fetching existing listings from the BigCommerce API for channel mportxport.com”} []
    [2020-02-22 06:16:19] BigCommerce.DEBUG: Retrieving listings {“limit”:50,”after”:219009765} []
    [2020-02-22 06:16:19] BigCommerce.DEBUG: Ready for next page of listings {“next”:219009815} []
    [2020-02-22 06:16:21] BigCommerce.INFO: Running import task {“state”:”fetching_listings-16″,”description”:”Fetching existing listings from the BigCommerce API for channel mportxport.com”} []
    [2020-02-22 06:16:21] BigCommerce.DEBUG: Retrieving listings {“limit”:50,”after”:219009815} []
    [2020-02-22 06:16:21] BigCommerce.DEBUG: Ready for next page of listings {“next”:219010830} []
    [2020-02-22 06:16:22] BigCommerce.INFO: Running import task {“state”:”fetching_listings-16″,”description”:”Fetching existing listings from the BigCommerce API for channel mportxport.com”} []
    [2020-02-22 06:16:22] BigCommerce.DEBUG: Retrieving listings {“limit”:50,”after”:219010830} []
    [2020-02-22 06:16:23] BigCommerce.DEBUG: Ready for next page of listings {“next”:219011023} []
    [2020-02-22 06:16:25] BigCommerce.INFO: Running import task {“state”:”fetching_listings-16″,”description”:”Fetching existing listings from the BigCommerce API for channel mportxport.com”} []
    [2020-02-22 06:16:25] BigCommerce.DEBUG: Retrieving listings {“limit”:50,”after”:219011023} []
    [2020-02-22 06:16:26] BigCommerce.INFO: Running import task {“state”:”fetched_listings-16″,”description”:”Adding listings to channel mportxport.com”} []
    [2020-02-22 06:16:26] BigCommerce.DEBUG: Retrieving products {“limit”:50,”page”:3} []
    [2020-02-22 06:16:27] BigCommerce.ERROR: invalid length for $name when calling Product., must be smaller than or equal to 255. [] []
    [2020-02-22 06:16:27] BigCommerce.DEBUG: #0 /var/www/wp-content/plugins/bigcommerce/vendor/moderntribe/bigcommerce-api-php-v3/src/ObjectSerializer.php(291): BigCommerce\Api\v3\Model\Product->setName(‘HL15020 Taupe …’) #1 /var/www/wp-content/plugins/bigcommerce/vendor/moderntribe/bigcommerce-api-php-v3/src/ObjectSerializer.php(236): BigCommerce\Api\v3\ObjectSerializer::deserialize(Object(stdClass), ‘\\BigCommerce\\Ap…’, NULL) #2 /var/www/wp-content/plugins/bigcommerce/vendor/moderntribe/bigcommerce-api-php-v3/src/ObjectSerializer.php(291): BigCommerce\Api\v3\ObjectSerializer::deserialize(Array, ‘\\BigCommerce\\Ap…’, NULL) #3 /var/www/wp-content/plugins/bigcommerce/vendor/moderntribe/bigcommerce-api-php-v3/src/Api/CatalogApi.php(9709): BigCommerce\Api\v3\ObjectSerializer::deserialize(Object(stdClass), ‘\\BigCommerce\\Ap…’, Array) #4 /var/www/wp-content/plugins/bigcommerce/vendor/moderntribe/bigcommerce-api-php-v3/src/Api/CatalogApi.php(9653): BigCommerce\Api\v3\Api\CatalogApi->getProductsWithHttpInfo(Array) #5 /var/www/wp-content/plugins/bigcommerce/src/BigCommerce/Import/Processors/Channel_Initializer.php(99): BigCommerce\Api\v3\Api\CatalogApi->getProducts(Array) #6 /var/www/wp-content/plugins/bigcommerce/src/BigCommerce/Container/Import.php(233): BigCommerce\Import\Processors\Channel_Initializer->run() #7 /var/www/wp-content/plugins/bigcommerce/src/BigCommerce/Import/Task_Manager.php(94): BigCommerce\Container\Import->BigCommerce\Container\{closure}(‘fetched_listing…’) #8 /var/www/wp-content/plugins/bigcommerce/src/BigCommerce/Container/Import.php(280): BigCommerce\Import\Task_Manager->run_next(‘fetched_listing…’) #9 /var/www/wp-includes/class-wp-hook.php(288): BigCommerce\Container\Import->BigCommerce\Container\{closure}(‘fetched_listing…’) #10 /var/www/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #11 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #12 /var/www/wp-content/plugins/bigcommerce/src/BigCommerce/Import/Runner/Cron_Runner.php(51): do_action(‘bigcommerce/imp…’, ‘fetched_listing…’) #13 /var/www/wp-content/plugins/bigcommerce/src/BigCommerce/Container/Import.php(104): BigCommerce\Import\Runner\Cron_Runner->continue_import() #14 /var/www/wp-includes/class-wp-hook.php(286): BigCommerce\Container\Import->BigCommerce\Container\{closure}() #15 /var/www/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array) #16 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #17 /var/www/wp-content/plugins/bigcommerce/src/BigCommerce/Import/Runner/Cron_Runner.php(73): do_action(‘bigcommerce_con…’) #18 /var/www/wp-content/plugins/bigcommerce/src/BigCommerce/Container/Import.php(108): BigCommerce\Import\Runner\Cron_Runner->ajax_continue_import() #19 /var/www/wp-includes/class-wp-hook.php(286): BigCommerce\Container\Import->BigCommerce\Container\{closure}() #20 /var/www/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #21 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #22 /var/www/wp-admin/admin-ajax.php(175): do_action(‘wp_ajax_bigcomm…’) #23 {main} [] []

Viewing 1 replies (of 1 total)
  • Topher

    (@topher1kenobe)

    Hi there! In the error log it says
    [2020-02-22 06:16:27] BigCommerce.ERROR: invalid length for $name when calling Product., must be smaller than or equal to 255.
    and it looks like it’s happening on your first product, which would kill the sync. Try making shorter product names and re-sync.

Viewing 1 replies (of 1 total)

The topic ‘product not sync’ is closed to new replies.