Product Screen Options Have disappeared

  • Resolved Heather Cowan

    (@tillyt)


    3 years, 7 months ago

    Hi,

    Above is a link showing that when I go to all products in wordpress it now only shows me the title, brands, date and facebook sync. When I go to screen options it only has brands, comments, date, facebook sync and AIOSEO details as options. I used to have the ‘featured column’ and other options which I don’t remember what they were but it was very different to what I have now. I also cannot see the little picture of the product like I used to. Does anybody know what has happened to this?!

    Thank-you in advance

    • This topic was modified 3 years, 7 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    3 years, 7 months ago

    What ecommerce plugin are you using?

    Thread Starter Heather Cowan

    (@tillyt)

    3 years, 7 months ago

    Hi,

    I’m using woocommerce and my theme is Xstore

    Moderator t-p

    (@t-p)

    3 years, 7 months ago

    I recommend asking at https://ww.wp.xz.cn/support/plugin/woocommerce/#new-post so its developers and support community can help you with this.

    sandwichcoffeeroasters

    (@sandwichcoffeeroasters)

    3 years, 7 months ago

    Hi TillyT
    I had the same problem with my products and orders, it occurred over nite and appeared yesterday morning when I went to fill my orders.
    I could not find any fix for it, so I restored the site with a backup from the day before the errors occurred. That fixed the problems. But I had to re enter all the orders from new order emails that came in after the backup. Still do not know what caused it. But its fixed.
    Tom

    Thread Starter Heather Cowan

    (@tillyt)

    3 years, 7 months ago

    Thank-you TP, will do so and Thank You Tom, I may try that but I had done some extra pages on my site so this isn’t ideal because it means I’ll have to redo them. If other support can’t find problem I’ll do what you suggested. Thanks both

    Thread Starter Heather Cowan

    (@tillyt)

    3 years, 7 months ago

    Hi T-P and Tom,

    I just checked my products columns again and the screen options have been restored without me doing anything so I’m guessing it was maybe a glitch on woocommerce side and they fixed whatever it was. I’m just happy it’s fixed. Thanks

    Moderator t-p

    (@t-p)

    3 years, 7 months ago

    Glad its sorted 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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