products do not synchronize

  • Resolved Matteo182

    (@matteo182)


    2 years ago

    I configured and connected woocommerce with my Google Merchant account, but the products do not synchronize, all connections and configurations give the green flag but synchronization does not begin. It’s now been 20 days.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support omarfpg a11n

    (@omarfpg)

    2 years ago

    Hi @matteo182,

    Can you share a screenshot of what you see when you go to Marketing → Google Listing & Ads, please?

    If you see something like above, please create a Google Ads account to completet the process, once you do that you’ll see the Google Listings & Ads dashboard. Your product feed should take 3 to 5 days to sync and if there’s any issue with it or any of the products you’ll be notified over email, you can also check for issues on the product feed tab.

    Learn more here: https://woocommerce.com/document/google-listings-and-ads/#google-reviews-and-approvals.

    Thanks!
    -OP

    Romano Capasso

    (@quatio)

    2 years ago

    I have the same issue, with wheel that continue to turn

    How can fix it? Thanks in advance

    Afzal (woo-hc)

    (@afzalpansuvi)

    2 years ago

    Hi @quatio,

    Thank you for contacting WooCommerce support. Since all websites are built differently and run in different environments. Therefore, as per our Support Policy, I will suggest you create a new topic so we can assist you separately.

    I appreciate your understanding. 🙂

    Thread Starter Matteo182

    (@matteo182)

    2 years ago

    Hi , @omarfpg I created the Google ADS account, the only thing I haven’t done is create the campaign since I don’t have any products yet, I want to wait. do I have to create the campaign too? or is there anything else I can check? thank you very much

    Thread Starter Matteo182

    (@matteo182)

    2 years ago

    ok I changed my Google ADS account and now it’s started, maybe there was something wrong with the other account. That’s fine. Thank you very much

    Plugin Support omarfpg a11n

    (@omarfpg)

    2 years ago

    Hey @matteo182,

    I’m glad to see it’s working for you now. And no there’s no need to create a campaign right off the bat, this is completely optional and you can do it whenever you’re ready!

    Since you’ve been able to connect now, please wait 3-5 business days for the products to sync and for Google to review them for any issues.

    Feel free to start a new thread if you have any more questions.

    All the best,
    -OP

Viewing 6 replies - 1 through 6 (of 6 total)

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