Hi @espomarco
Thanks for reaching out!
I understand that you’re experiencing issues syncing your products to your Facebook catalog.
If none of the products have synced to Facebook, the most likely reason for this issue is due to the Facebook shop having been set up outside of our plugin’s wizard causing your Facebook page to link to a Facebook catalog other than the one our plugin uses. You can find out more about this configuration issue along with steps for how to address it in this document.
If only some of your products are missing from your Facebook shop, then this may be due to some of your products being out of stock, being virtual products, or there being too many variations.
If this did not resolve the issue, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
- System Status Report which you can find via
WooCommerce > Status > Get system report > Copy for support.
- Fatal error logs (if any) under WooCommerce > Status > Logs.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Once we have more information, we’ll be able to assist you further.
