Title: Profile doesn&#8217;t save data ?
Last modified: March 15, 2019

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# Profile doesn’t save data ?

 *  [Olivier Da Pozzo](https://wordpress.org/support/users/ehlmora/)
 * (@ehlmora)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/profile-doesnt-save-data/)
 * Hello everyone !
    I’ve installed UM and worked on Profile Fields. But when I 
   go on Profile > Edit profile, then change values and “save”, nothing happens.
   I’ve tried to search an answer on the forum but nothing helped me (like exclude
   pages from cache). I hope you can help me ^^ Bye !

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/profile-doesnt-save-data/#post-11317261)
 * Hi [@ehlmora](https://wordpress.org/support/users/ehlmora/),
 * This issue can be due to some conflicts with your theme or other plugins.
    Please
   do a quick conflict test and see if this issue goes away. Here is the [doc on how to do a conflict test](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
   if you are not sure how to do it.
 * Regards.
 *  Thread Starter [Olivier Da Pozzo](https://wordpress.org/support/users/ehlmora/)
 * (@ehlmora)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/profile-doesnt-save-data/#post-11317393)
 * Hi !
    I’ve tried to do a conflict test but the profile still not save datas. 
   After that, I’ve restored the backup and it works ! I don’t know why but it works,
   so I will test and tell is the issue is solved. Bye !
 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/profile-doesnt-save-data/#post-11324793)
 * Hi [@w3mx](https://wordpress.org/support/users/w3mx/),
 * Please do a quick conflict test and see if this issue goes away.
    Here is the
   [doc on how to do a conflict test](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
   if you are not sure how to do it.
 * Regards.
 *  [novy85](https://wordpress.org/support/users/novy85/)
 * (@novy85)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/profile-doesnt-save-data/#post-11335895)
 * I fixed it.
    I deleted the plugin and installed it again. Works!.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Profile doesn’t save data ?’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
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 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
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## Tags

 * [profile](https://wordpress.org/support/topic-tag/profile/)

 * 4 replies
 * 3 participants
 * Last reply from: [novy85](https://wordpress.org/support/users/novy85/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/profile-doesnt-save-data/#post-11335895)
 * Status: not resolved