Title: Profile Photo
Last modified: November 5, 2025

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# Profile Photo

 *  Resolved [centrald777](https://wordpress.org/support/users/centrald777/)
 * (@centrald777)
 * [5 months ago](https://wordpress.org/support/topic/profile-photo-16/)
 * I have installed Ultimate plugin as well as the Ultimate Member – Enable Profile
   Photo in Register form ([https://snipboard.io/4CtXRr.jpg](https://snipboard.io/4CtXRr.jpg))
   and have included it in my registration form and made it a mandatory field; however,
   it does not seem to be working.
 * When new people register and upload their photo, it does not get associated with
   the account, and the photo does not show in their profile. When I receive notification
   that a new user has registered, under the Profile Photo I receive something like
   this: Stream_photo_da140b34_b889658e2742216eac0444c5bac4ae1296dac623.jpeg instead
   of the the correct pah to the image.
 * I’ve done some research and the path should be /wp-content/uploads/ultimatemember/{
   user_id}/.
 * The meta key that is assigned when I click on the Predefined Fields – Profile
   Photo is: register_profile_foto ([https://snipboard.io/8tNWZR.jpg](https://snipboard.io/8tNWZR.jpg)).
   I have tried making it a Upload Image from the Setup new field; however, when
   I enter the meta key: profile_photo I get an error saying it is reserved and 
   that I can’t use it ([https://snipboard.io/s695ko.jpg](https://snipboard.io/s695ko.jpg)).
   I am very confused, and I need to get this issue resolved. I would really appreciate
   any help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprofile-photo-16%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [5 months ago](https://wordpress.org/support/topic/profile-photo-16/#post-18708295)
 * [@centrald777](https://wordpress.org/support/users/centrald777/)
 * I can’t reproduce your issue with Registration Profile Photo upload
    with the
   free UM Extended plugin.
 * Try to do both a Theme and a Plugin conflict test, if your Theme
    or another 
   of your active Plugins is causing a conflict with UM.
 * Your “Quick Contact Form” plugin is a suspect.
 * [https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
 *  Thread Starter [centrald777](https://wordpress.org/support/users/centrald777/)
 * (@centrald777)
 * [5 months ago](https://wordpress.org/support/topic/profile-photo-16/#post-18708448)
 * Hi missveronica..
 * Thank you for getting back to me so quickly.. The issue that I am having is not
   in the front end. Using the form you can upload an image without any problems.
   The problem is that the user profile does not show the image, so I guess my issue
   has to do with the back end. I apologize if if am not explaining myself properly.
 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [5 months ago](https://wordpress.org/support/topic/profile-photo-16/#post-18708613)
 * [@centrald777](https://wordpress.org/support/users/centrald777/)
 * Have you tried to do the Theme and Plugin conflict test?
 *  Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/)
 * (@yuriinalivaiko)
 * [5 months ago](https://wordpress.org/support/topic/profile-photo-16/#post-18709069)
 * Hello [@centrald777](https://wordpress.org/support/users/centrald777/),
 * There is no way to upload the profile photo on registration in the core plugin.
   You can do this with the “**Ultimate Member – Enable Profile Photo in Register
   form**” plugin from the [Extended](https://github.com/ultimatemember/Extended)
   package.
 * This plugin uploads a photo to the temporary file and adds info to the `um-register-
   profile-photo` cookie. After the registration the extension searches the uploaded
   photo by a cookie and saves it to the `profile_photo.{$ext}` file in the member’s
   folder and updates the `profile_photo` usermeta, so Ultimate Member can recognize
   this photo.
 * Verify that the `um-register-profile-photo` cookie exists on registration. Verify
   that the `profile_photo.{$ext}` file is created in the member’s folder after 
   the registration.
 * Regards
 *  Thread Starter [centrald777](https://wordpress.org/support/users/centrald777/)
 * (@centrald777)
 * [5 months ago](https://wordpress.org/support/topic/profile-photo-16/#post-18709327)
 * Hello Yuri… Thank you for getting back to me, but the problem is that I already
   have that installed ([https://snipboard.io/NOyuRz.jpg](https://snipboard.io/NOyuRz.jpg))
   it just doesn’t seem to be working.
 *  Thread Starter [centrald777](https://wordpress.org/support/users/centrald777/)
 * (@centrald777)
 * [5 months ago](https://wordpress.org/support/topic/profile-photo-16/#post-18710947)
 * Hello.. I discovered what the issue is.. Apperently the um-profile-photo module
   that I have is outdated and not compatible with the Ultimate Members new release.
   Does any one know where I can download the updated version?. The one in Github
   is from 2 years ago, and thet is the issue that I had.
 *  Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/)
 * (@yuriinalivaiko)
 * [4 months, 3 weeks ago](https://wordpress.org/support/topic/profile-photo-16/#post-18715002)
 * Hello [@centrald777](https://wordpress.org/support/users/centrald777/)
 * You can download the “**Ultimate Member – Enable Profile Photo in Register form**”
   plugin from the [Extended](https://github.com/ultimatemember/Extended) package.
 * Click the **Individual-Extensions.zip** link on the [Releases](https://github.com/ultimatemember/Extended/releases/tag/2.0.5-rc7-flow)
   page to download the ZIP file with all free extensions. Then follow the [Setup guide](https://ultimatemember.github.io/docs-v3/extended/installation.html#installation)
   for individual extensions to install the plugin from the `um-profile-photo.zip`
   file to your website.
 * Regards
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [4 months, 3 weeks ago](https://wordpress.org/support/topic/profile-photo-16/#post-18721429)
 * Hi [@centrald777](https://wordpress.org/support/users/centrald777/)
 * This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help. 🙂
 * Regards

Viewing 8 replies - 1 through 8 (of 8 total)

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 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
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 * 11 replies
 * 4 participants
 * Last reply from: [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * Last activity: [4 months, 3 weeks ago](https://wordpress.org/support/topic/profile-photo-16/#post-18721429)
 * Status: resolved