Title: Profile photos no longer showing
Last modified: November 22, 2025

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# Profile photos no longer showing

 *  Resolved [Joris Le Blansch](https://wordpress.org/support/users/apiosys/)
 * (@apiosys)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/profile-photos-no-longer-showing/)
 * Using this plugin for many years with success. Since some time (not sure when
   exactly) profile pics are no longer showing up. Be it in the member directory
   or even in the profile edit section. Even trying to upload a new profile doesn’t
   seem to work anymore. All date is there however, and I can see all profile pics
   properly in wp-content/uploads/ultimatemember/… Nothing specifically was done
   on the site, other then keeping everything up2date. We are on v 2.10.6, i.e. 
   latest stable. I have tried downgrading to 2.10.5 and 2.10.4 with same results.
   Nothing specific showing up in the web server logs neither that might point into
   some troubleshooting direction. Have you seen this behavior before?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprofile-photos-no-longer-showing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/)
 * (@yuriinalivaiko)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/profile-photos-no-longer-showing/#post-18733627)
 * Hello [@apiosys](https://wordpress.org/support/users/apiosys/),
 * Maybe you disabled avatars globally. Please go to _wp-admin > Settings > Discussion_
   and turn on the **Avatar Display** (Show Avatars) setting. This is a global setting
   that affects all avatars in all plugins, including the profile photo in the Ultimate
   Member plugin.
 * Regards
 *  Thread Starter [Joris Le Blansch](https://wordpress.org/support/users/apiosys/)
 * (@apiosys)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/profile-photos-no-longer-showing/#post-18733656)
 * Thanks [@yuriinalivaiko](https://wordpress.org/support/users/yuriinalivaiko/).
   That was indeed the culprit ! Thanks for that. I’m pretty sure it was switched
   off before though and did work with UM. I log all changes done to the site with
   the Activity Log plugin and don’t see any change in the past 3 months on that(
   just show_avatars right now when I enabled it) and this started happening most
   probably a few weeks ago. Maybe something that was introduced in a recent update
   in UM? Anyway, I know to leave that on for now then. Many thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)

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 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
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 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
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## Tags

 * [um](https://wordpress.org/support/topic-tag/um/)

 * 2 replies
 * 2 participants
 * Last reply from: [Joris Le Blansch](https://wordpress.org/support/users/apiosys/)
 * Last activity: [4 months, 2 weeks ago](https://wordpress.org/support/topic/profile-photos-no-longer-showing/#post-18733656)
 * Status: resolved