I’d need more info (and I’m not a UM dev, full disclosure), but hope to help.
Having two plugins that “do th3e same thing” as in your case will often cause problems as they are trying to “fight” for the same space in the code (easiest way to put it).
Here is a potential problem though, the images were uploaded using BuddyPress. I am not as familiar with BP, but in UM those images don’t actualyl get stores in the WordPress Media Library, but rather some other databse (that I have yet to find, to be honest, and it’sd kind of a pain, wish they would justget stores smewhere obvious and accessible). It’s likely that BP does somthing similar.
I would reccomend turning off BuddyPress, CLEARING CACHE, then going into the profiles to see if the image exists there. If it does, great, there are probably some simple solutions. If not, then UM is not pulling the image database correctly.
Hi, thanks for getting back to me. Yes, I have figured out you can only use one or the other. I tried what you said and that didn’t work. The problem with Buddypress is that is also creates an extended profile section which is only visible with BuddyPress. I found that the images are stores in dozens of folders on the server and each photo is numeric, it doesn’t put the user name to the photo so you would not know who the photo belonged to. I really want to use UM and I dont mind save each profile photo and manually adding them to each user, but what do we do with the extended profile section. Take a look at how BuddyPress displays the user section https://claytonwin.com/members/jennifersweazy/ with all these files. Does UM have a option to add them? Thanks
