• Resolved petermeyer

    (@petermeyer)


    Hi,
    after the Update to the newest Version 2.1.0 i cant update any Profile Informations from the “Default Profile”. I added some Customfields before. The fields show up, but any change from a User does not affect. Please help me.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Same thing has happened to me.

    Thread Starter petermeyer

    (@petermeyer)

    Please help us 🙁

    Hi Peter
    I’ve been going back and forth with tech support for 3 days now. I’ll post here once they solve this issue.

    Thread Starter petermeyer

    (@petermeyer)

    I solved it. I created a complete new Form for the Profile, with the same fields an updated the ProfilePage. And it works now.

    Hi Peter,

    thank you very much for posting the problem and especially your solution!

    According to your recommendation, I also made a new profile form, which seemed to help until I customized the form. After the customization, I again could not save the profile changes. So I had a deeper look into the customization and my solution for the problem was:
    In fields which had the visibility setting “View mode only”, the option “Is this field required” must not be checked. As soon as I unchecked this in all fields, I could save the changes in the profile.

    I hope this will be helpful to some other users with the same problem!

    Best regards
    Momonka

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi Everyone,

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 6 replies - 1 through 6 (of 6 total)

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