Title: Progress is not saving in wrapper Last modified: February 12, 2025 --- # Progress is not saving in wrapper * [jomannicoli](https://wordpress.org/support/users/jomannicoli/) * (@jomannicoli) * [1 year, 3 months ago](https://wordpress.org/support/topic/progress-is-not-saving-in-wrapper/) * Hello! Hope someone could help me the progress in the course and in the wrapper is not saving where I left, every time I log in and log out I have to start all over to see my progress, how can I fix it? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprogress-is-not-saving-in-wrapper%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/) * (@briantp) * [1 year, 3 months ago](https://wordpress.org/support/topic/progress-is-not-saving-in-wrapper/#post-18303003) * Hi jomannicoli, * Thank you for reaching out! * From your description, we understand that you’re logging in through the [single course page](https://campusjuriscoop.com/courses/curso-virtual-de-cooperativismo-basico-conociendo-a-juriscoop/) by clicking the [Empezar Ahora button](https://go.screenpal.com/watch/cTnIn1nhZOm) and then logging in at the [lp-checkout page](https://go.screenpal.com/watch/cTnInjnhZOR). * If this is correct, then LearnPress will create a new order for the course each time you log in this way. This will reset the progress, and the user has to start the course from the beginning. * To avoid this, you should create a login form and log in through this form first( you can use a plugin like WP Login Form to create a login form). Then, access the course. This will prevent the progress from being reset, and you can continue learning the course. * Please let us know if you have any other questions. * Best regards, Brianvu-tp * Thread Starter [jomannicoli](https://wordpress.org/support/users/jomannicoli/) * (@jomannicoli) * [1 year, 3 months ago](https://wordpress.org/support/topic/progress-is-not-saving-in-wrapper/#post-18304495) * Hi! I´ve just installed that plugin and still resetting the course, is there something I have to change? * Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/) * (@briantp) * [1 year, 3 months ago](https://wordpress.org/support/topic/progress-is-not-saving-in-wrapper/#post-18305248) * Hi jomannicoli, * Thank you for your follow-up. * Please ensure that you are logging in through the login form you created _before_ returning to the single course page to continue the course. The login must happen _first_. Logging in via the “Empezar Ahora” button followed by the `lp-checkout` page will always create a new order, resetting progress. * If the issue persists even after logging in through your custom login form first, could you please provide a screen recording demonstrating the exact steps you’re taking? This visual information would be extremely helpful in diagnosing the problem. * Best regards, Brianvu-tp * Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/) * (@briantp) * [1 year, 3 months ago](https://wordpress.org/support/topic/progress-is-not-saving-in-wrapper/#post-18305831) * Hi jomannicoli, * Thank you for your follow-up. * As this issue is quite important, we’ve made some adjustments in this [LearnPress beta version](https://drive.google.com/drive/folders/1h88ky8gyknwsVqEfbpc-K5C9TzEuiwHY?usp=sharing) * Please install this beta version and test again to see if it resolves the course progress issue you’ve been experiencing. Let us know how it goes! * Best regards, Brianvu-tp * Thread Starter [jomannicoli](https://wordpress.org/support/users/jomannicoli/) * (@jomannicoli) * [1 year, 3 months ago](https://wordpress.org/support/topic/progress-is-not-saving-in-wrapper/#post-18306731) * Hello! Still doesn´t save the progress in the button “Empezar ahora” where can I change that when they click there it should go to: [https://campusjuriscoop.com/login/](https://campusjuriscoop.com/login/) * I tried login with this URL and it keeps the progress, but I need to custom that button to go there. * Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/) * (@briantp) * [1 year, 3 months ago](https://wordpress.org/support/topic/progress-is-not-saving-in-wrapper/#post-18309532) * Hi jomannicoli, * Thank you for your follow-up. * It sounds like the issue you’re experiencing requires more in-depth investigation. Due to the limitations of this forum, we’re unable to provide the level of detailed troubleshooting necessary to pinpoint the exact cause. * To best assist you, we recommend that you create a free support ticket on our official support forum. This will allow our development team to take a closer look at your specific setup and provide a more tailored solution. * To create a ticket, please [visit](https://wordpress.org/plugins/learnpress/) and click on the “[Support](https://ibb.co/FbC0zxS)” button. Use the subject line “jomannicoli – Progress is not saving in wrapper” so we can quickly identify your issue. Our team will be happy to assist you further. * Thank you for your understanding! * Best regards, Brianvu-tp Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Progress is not saving in wrapper’ is closed to new replies. * ![](https://ps.w.org/learnpress/assets/icon-256x256.gif?rev=3254420) * [LearnPress - WordPress LMS Plugin for Create and Sell Online Courses](https://wordpress.org/plugins/learnpress/) * [Frequently Asked Questions](https://wordpress.org/plugins/learnpress/#faq) * [Support Threads](https://wordpress.org/support/plugin/learnpress/) * [Active Topics](https://wordpress.org/support/plugin/learnpress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/learnpress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/learnpress/reviews/) * 6 replies * 2 participants * Last reply from: [brianvu-tp](https://wordpress.org/support/users/briantp/) * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/progress-is-not-saving-in-wrapper/#post-18309532) * Status: not resolved