Title: Progress message never, er, ‘progresses”
Last modified: April 28, 2023

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# Progress message never, er, ‘progresses”

 *  Resolved [salutethepig](https://wordpress.org/support/users/salutethepig/)
 * (@salutethepig)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/progress-message-never-er-progresses/)
 * Plugin installed a couple of weeks ago; all _seems_ to be setup correctly but
   the dashboard (under Library/Optimole) continues to show “We are currently optimizing
   your images. Meanwhile you can visit your [homepage](https://thepsychogastronomy.cafe/)
   and check how our plugin performs.” Other sites with Optimole installed shows
   actual images that have been processed.
 * It may well be something I’ve done (or not done) but any advice? Thanks.
 * ![](https://i0.wp.com/thepsychogastronomy.cafe/wp-content/uploads/2023/04/optimole-
   scaled.jpeg?ssl=1)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprogress-message-never-er-progresses%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [salutethepig](https://wordpress.org/support/users/salutethepig/)
 * (@salutethepig)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/progress-message-never-er-progresses/#post-16694911)
 * The image won’t show here either [https://thepsychogastronomy.cafe/wp-content/uploads/2023/04/optimole-scaled.jpeg](https://thepsychogastronomy.cafe/wp-content/uploads/2023/04/optimole-scaled.jpeg)
 *  Plugin Support [Kush](https://wordpress.org/support/users/kushnamdev/)
 * (@kushnamdev)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/progress-message-never-er-progresses/#post-16696136)
 * Hey [@salutethepig](https://wordpress.org/support/users/salutethepig/),
 * Thank you for contacting us and trying Optimole!
 * After reviewing your website, it appears that Optimole is functioning properly
   and serving all the images as expected as evidenced here – [https://vertis.d.pr/i/XGTLpf](https://vertis.d.pr/i/XGTLpf).
   I tried to access the second link you replied with but it seems it is private
   as it shows me this error – [https://vertis.d.pr/i/iiJyr4](https://vertis.d.pr/i/iiJyr4)
 * To ensure that you are able to get the most out of Optimole, we have created 
   an extensive guide on our documentation website that covers the setup process
   and features of the product.
 * The guide can be accessed via the following link: [https://docs.optimole.com/article/1173-how-to-get-started-with-optimole-in-just-3-steps](https://docs.optimole.com/article/1173-how-to-get-started-with-optimole-in-just-3-steps)
 * Please do not hesitate to reach out to us if you encounter any issues or have
   any further questions about Optimole. We are always happy to assist you and ensure
   that you are completely satisfied with our product.
 * Thanks and have a great day!
 *  Thread Starter [salutethepig](https://wordpress.org/support/users/salutethepig/)
 * (@salutethepig)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/progress-message-never-er-progresses/#post-16696224)
 * OK, I’m sure you’re right. The dashboard status not updating at all isn’t helpful,
   that’s the only issue. My site doesn’t allow hot-linking, so I, not sure how 
   to show you an image here 🙂
 *  Plugin Support [Kush](https://wordpress.org/support/users/kushnamdev/)
 * (@kushnamdev)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/progress-message-never-er-progresses/#post-16696231)
 * Hey [@salutethepig](https://wordpress.org/support/users/salutethepig/)
 * Can you contact us via [https://optimole.com#contact](https://optimole.com#contact)
   so that we can check for the reason why the dashboard status is not updating?
 * Thank you!
 *  Thread Starter [salutethepig](https://wordpress.org/support/users/salutethepig/)
 * (@salutethepig)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/progress-message-never-er-progresses/#post-16696241)
 * Sure, happy to but there’s no obvious form or email address to use?
 *  Plugin Support [Kush](https://wordpress.org/support/users/kushnamdev/)
 * (@kushnamdev)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/progress-message-never-er-progresses/#post-16696257)
 * Yes, you can use [friends@optimole.com](https://wordpress.org/support/topic/progress-message-never-er-progresses/friends@optimole.com?output_format=md)
   as well

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Progress message never, er, ‘progresses”’ is closed to new replies.

 * ![](https://ps.w.org/optimole-wp/assets/icon-256x256.gif?rev=3013666)
 * [Optimole – Optimize Images | Convert WebP & AVIF | CDN & Lazy Load | Image Optimization](https://wordpress.org/plugins/optimole-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/optimole-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/optimole-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/optimole-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/optimole-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/optimole-wp/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Kush](https://wordpress.org/support/users/kushnamdev/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/progress-message-never-er-progresses/#post-16696257)
 * Status: resolved