Title: Progress page loads infinitely
Last modified: October 30, 2024

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# Progress page loads infinitely

 *  Resolved [Praetonius](https://wordpress.org/support/users/praetonius/)
 * (@praetonius)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/progress-page-loads-infinitely/)
 * I have installed the free version and now want to see the progress of a participant
   in a specific course. To do this, I go to “Manage participants” in the course
   and then to “Progress” for the user. A new page opens, but this page remains 
   empty. There is only the round loading icon, but nothing happens. I can only 
   click “Back”.
    - I have the current version of MS LMS: Version 3.4.8
    - I have already deactivated all plugins, but no change (I hardly activated 
      any plugins in the test environment anyway)
    - Cache plugin is not activated
    - Various themes (including the WordPress standard themes were tried)
    - WordPress is version 6.6.2
    - PHP version is 8.2.25
    - I could provide a link – but the error occurs in the backend
 * In the console I get the following errors on the page:
 * `Uncaught SyntaxError: Unexpected token '-'
   Uncaught TypeError: Cannot read properties
   of null (reading 'addEventListener')at share-modal.js:1:135[USO] Button detection
   aborting due to timeout.URIError: URI malformed at decodeURIComponent () at eval(
   eval at Ya (vue.min.js?ver=4.4.25:6:91725), :3:1380) at a.vt [as _l] (vue.min.
   js?ver=4.4.25:6 :16093) at a.eval (eval at Ya (vue.min.js?ver=4.4.25:6:91725),:
   3:1193) at e._render (vue.min.js?ver=4.4.25:6:35481) at a.r (vue.min.js?ver=4.4.25:
   6:68170) at fn.get (vue.min.js?ver=4.4.25:6:26768) t fn.run (vue.min.js?ver=4.4.25:
   6:27652) at un (vue.min.js?ver=4.4.25:6:25760) at onymous> (vue.min.js?ver=4.4.25:
   6:12466)
 * WP Debug gives me an error message on this page:
 * `**Deprecated**: strip_tags(): Passing null to parameter #1 ($string) of type
   string is deprecated in **/var/www/vhosts/xxxxxxx/xxx.xxxx.de/wp-admin/admin-
   header.php** on line **36**`

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Praetonius](https://wordpress.org/support/users/praetonius/)
 * (@praetonius)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/progress-page-loads-infinitely/#post-18110700)
 * I found that it is not only a problem in the backend, but also in the frontend.
   
   When a user submits a quiz, the results page is not displayed – just a blank 
   page with the loading icon. However, the results seem to be be submitted.
 *  Plugin Support [mgordon7](https://wordpress.org/support/users/mgordon7/)
 * (@mgordon7)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/progress-page-loads-infinitely/#post-18111837)
 * Hello,
 * Thank you for reaching out,
 * It will be be nice to check your server most recent server error logs. Because,
   informed one of our devs to check your request and we couldn’t reproduce the 
   same outcome on our testing environment with the latest version of the LMS plugin.
   Also, the deprecated error notification is just a simple warning and it shouldn’t
   bring such an unexpected restriction by default and it is not critical issue.
   Moreover, the issue that you are facing could be due to the fact that you do 
   not have students on your site at the moment. Furthermore, since this unique 
   issue comes only on your site, it needs to check directly from the wp dashboard
   area, we will be able to check this in closer way if you can contact us [[contact us](https://docs.stylemixthemes.com/masterstudy-lms/troubleshooting/submit-a-support-ticket)]
 * Best regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Progress page loads infinitely’ is closed to new replies.

 * ![](https://ps.w.org/masterstudy-lms-learning-management-system/assets/icon-256x256.
   gif?rev=2846471)
 * [MasterStudy LMS WordPress Plugin – for Online Courses and Education](https://wordpress.org/plugins/masterstudy-lms-learning-management-system/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/masterstudy-lms-learning-management-system/#faq)
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 * 2 replies
 * 2 participants
 * Last reply from: [mgordon7](https://wordpress.org/support/users/mgordon7/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/progress-page-loads-infinitely/#post-18111837)
 * Status: resolved