Title: Prose
Last modified: August 21, 2016

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# Prose

 *  [PhillS](https://wordpress.org/support/users/phills/)
 * (@phills)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/prose/)
 * I just did a routine update of the Prose theme as prompted by WP and no my site
   appears to not work at all! When I click on the link to site I get this error
   message:
    Fatal error: require() [function.require]: Failed opening required ‘/
   home/spareparts/www/www/wp-content/themes/genesis/inc/customizer.php’ (include_path
   =’.:/usr/local/php53/lib/php’) in /home/spareparts/www/www/wp-content/themes/
   prose/functions.php on line 196
 * Any ideas of what went wrong and what I should do next?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/prose/#post-4399452)
 * You can deactivate that theme by using FTP or Cpanel to access your site files
   on the server and renaming the theme –
 *     ```
       wp-content
          themes
             prose.HOLD
       ```
   
 * That will force WP to use a default theme and should let you login again.
 * Then you should ask StudioPress about this problem – as commercial themes aren’t
   supported on these forums.
 *  Thread Starter [PhillS](https://wordpress.org/support/users/phills/)
 * (@phills)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/prose/#post-4399465)
 * Thanks. I am not sure about commercial themes as someone else set up this site.
   Where can I find a list of themes that are supported by forums or someone who
   could manage this activity for me?
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/prose/#post-4399466)
 * These forums support themes from here:
 * [http://wordpress.org/themes/](http://wordpress.org/themes/)
 * You can generally find info about a theme by looking in the style.css file or
   by googling it – which finds
 * [http://my.studiopress.com/themes/prose/](http://my.studiopress.com/themes/prose/)
 * They’d be the best ones to ask about this issue, but if you are looking to hire
   someone, you could post a job listing here:
 * [http://jobs.wordpress.net/](http://jobs.wordpress.net/)
 *  Thread Starter [PhillS](https://wordpress.org/support/users/phills/)
 * (@phills)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/prose/#post-4399468)
 * Thanks.
 *  [SSMcKee](https://wordpress.org/support/users/ssmckee/)
 * (@ssmckee)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/prose/#post-4399646)
 * I had the same problem as PhillS. It really created some issues on my blog (www.
   inamirrordimly.net). I spent a lot time going back and forth between my host,
   StudioPress, and my developer. The issue is that another company has produced
   a theme called Prose. WordPress sees that I have the Prose Child theme on my 
   site and thinks I need to update to the new “Prose”. I don’t because it’s actually
   not the Studiopress Genesis Framework Prose theme. So, that is the issue. Is 
   there any way that WordPress can correct the duplication so that I’m not getting
   update notices for a theme that isn’t mine? Anyone using the Studiopress Prose
   child theme is going to have this problem if they think they are just routinely
   updating their theme. It crashed my entire site. I couldn’t even get into the
   WP admin or look at my dashboard. It was yucko. Thanks to my developer, it’s 
   fixed now and backed up on my host server. But, still no fun.
 *  Thread Starter [PhillS](https://wordpress.org/support/users/phills/)
 * (@phills)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/prose/#post-4399648)
 * I ‘solved’ my problem by getting a WP developer to reconfigure the website using
   a different child theme under Genesis. The users won’t notice any difference 
   except that we took the opportunity to refresh the look.
 *  [CTGeeks](https://wordpress.org/support/users/ctgeeks/)
 * (@ctgeeks)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/prose/#post-4399653)
 * Same thing here and [@ssmckee](https://wordpress.org/support/users/ssmckee/) 
   hit the nail on the head with the problem…
 * > The issue is that another company has produced a theme called Prose. WordPress
   > sees that I have the Prose Child theme on my site and thinks I need to update
   > to the new “Prose”. I don’t because it’s actually not the Studiopress Genesis
   > Framework Prose theme.
 * BTW: if you have the latest version of Prose (v.1.5.2) from StudioPress, this
   is a non-issue. It seems to happen when you have v1.0 of Prose

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Prose’ is closed to new replies.

## Tags

 * [failure](https://wordpress.org/support/topic-tag/failure/)

 * 7 replies
 * 4 participants
 * Last reply from: [CTGeeks](https://wordpress.org/support/users/ctgeeks/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/prose/#post-4399653)
 * Status: not resolved

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