Title: PTK Pattern Store
Last modified: September 3, 2024

---

# PTK Pattern Store

 *  Resolved [wp-user-7421](https://wordpress.org/support/users/telesante/)
 * (@telesante)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/)
 * Hi,
 * Entries appeared in the log after a regular update of Woocommerce.
 * What to do with them?
 * and lots of them…
 * 2024-09-03T05:02:32+00:00 WARNING Empty patterns received from the PTK Pattern
   Store
   2024-09-03T05:02:32+00:00 WARNING Empty patterns received from the PTK 
   Pattern Store2024-09-03T05:02:33+00:00 WARNING Empty patterns received from the
   PTK Pattern Store2024-09-03T05:02:33+00:00 WARNING Empty patterns received from
   the PTK Pattern Store2024-09-03T05:02:34+00:00 WARNING Empty patterns received
   from the PTK Pattern Store2024-09-03T05:02:35+00:00 WARNING Empty patterns received
   from the PTK Pattern Store2024-09-03T05:02:36+00:00 WARNING Empty patterns received
   from the PTK Pattern Store2024-09-03T05:02:37+00:00 WARNING Empty patterns received
   from the PTK Pattern Store2024-09-03T05:02:38+00:00 WARNING Empty patterns received
   from the PTK Pattern Store2024-09-03T05:02:40+00:00 WARNING Empty patterns received
   from the PTK Pattern Store2024-09-03T05:02:40+00:00 WARNING Empty patterns received
   from the PTK Pattern Store2024-09-03T05:02:41+00:00 WARNING Empty patterns received
   from the PTK Pattern Store2024-09-03T05:02:42+00:00 WARNING Empty patterns received
   from the PTK Pattern Store2024-09-03T05:02:43+00:00 WARNING Empty patterns received
   from the PTK Pattern Store

Viewing 15 replies - 1 through 15 (of 51 total)

1 [2](https://wordpress.org/support/topic/ptk-pattern-store/page/2/?output_format=md)
[3](https://wordpress.org/support/topic/ptk-pattern-store/page/3/?output_format=md)
[4](https://wordpress.org/support/topic/ptk-pattern-store/page/4/?output_format=md)
[→](https://wordpress.org/support/topic/ptk-pattern-store/page/2/?output_format=md)

 *  Plugin Support [Rajesh K. (woo-hc)](https://wordpress.org/support/users/rajeshml/)
 * (@rajeshml)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17991567)
 * Hello [@telesante](https://wordpress.org/support/users/telesante/),
 * Thank you for reaching out to WooCommerce Support.
 * To help you better, could you provide more context or details about the issue?
   Specifically: What actions were you performing when this error appeared? Have
   you recently installed or updated any other plugins or theme?
 * At first, I would recommend **running a full conflict test** to rule out any 
   possible plugin or theme conflicts. You can do this by disabling all other plugins,
   except WooCommerce. Should the issue persist, you can try switching to a default
   theme like [Storefront](https://wordpress.org/themes/storefront/). You can find
   further details [on running a full conflict test from this guide.](https://woo.com/document/how-to-test-for-conflicts/)
 * Please be sure to make a full site backup before running the conflict test, this
   would help restore your site should any issue arise.
 * If the issue persists, please share a copy of your site’s System Status to understand
   your site setup. You can find it via **WooCommerce → Status → Get system report
   → Copy for support.**. Once you’ve done that, you can paste the text in [https://gist.github.com](https://gist.github.com/).
   After that, you can paste the Gist link here in your reply.
 * I hope that helps! Let us know once you have done a conflict test!
 *  Thread Starter [wp-user-7421](https://wordpress.org/support/users/telesante/)
 * (@telesante)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17991808)
 * Hi,
 * The problem is with the plugin LiteSpeed Cache.
 * Clicking the” Clean all” button starts generating those errors.
 * I contacted the support team, got their reply.
 * Hi,
 * Thank you for reaching out to us.
 * The “Clean All” action in LiteSpeed Cache performs a comprehensive cleanup of
   your database. You can find more information about this action at [https://docs.litespeedtech.com/lscache/lscwp/database/#clean-all](https://docs.litespeedtech.com/lscache/lscwp/database/#clean-all)
 * Based on my understanding, this action should not affect the functionality of
   the WooCommerce plugin. It would be best to contact WooCommerce support to investigate
   the issue further.
 * Best Regards,
   Ashok
 * —
 * To view or reply to this ticket, please use this [URL.](https://account.quic.cloud/client/plugin/support_manager/client_tickets/reply/19469/?sid=wObJz%2FObDGPuHRxgQmkZLZxEZppz%2BrGNyp3PPTsjth8%3D)
 * Sincerely,
 * The QUIC.cloud Team
 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17992364)
 * Hey, [@telesante](https://wordpress.org/support/users/telesante/)!
 * Thanks for the information!
 * To confirm, the errors only show when you try to clean up the database with LiteSpeed
   Cache, correct?
 * Besides seeing this error on the log, are you experiencing any issue on the website?
   Or is everything running correctly?
 * Looking forward to your reply.
 * Have a wonderful day!
 *  Thread Starter [wp-user-7421](https://wordpress.org/support/users/telesante/)
 * (@telesante)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17992368)
 * Yes, only error on the log.
 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17992687)
 * Hey, [@telesante](https://wordpress.org/support/users/telesante/)!
 * > Yes, only error on the log.
 * Thanks for confirming!
 * Can you also please confirm this too: the errors only show when you try to clean
   up the database with LiteSpeed Cache, correct?
 * The reason I want to confirm this, is because, I understand you already talked
   to them and they said you needed to talk to us, but if the issue only happens
   when using their plugin, then it shows it is not an issue with Woo itself, but
   their plugin. So they need to take a closer look. Maybe the plugin needs to be
   updated to be fully compatible with Woo’s current version.
 * Looking forward to your reply.
 * Have a wonderful day!
 *  [rolf64](https://wordpress.org/support/users/rolf64/)
 * (@rolf64)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17992750)
 * I have exactly the same problem, but I am not using Litespeed cache. My site 
   is on Siteground and I use ther SG Plugin. Last friday I got this error message
   in the log 850 times during one hour. I have not been able to reproduce the error
   by emptying the cache or any other way. At the moment of the error logs there
   was no activity on the site from customers or admin.
 * **2024-08-30T23:52:12+00:00** **Waarschuwing** Lege patronen ontvangen van de
   PTK Pattern winkel [](https://staging3.eemlandhoevemoestuin.nl/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=plugin-woocommerce-2024-08-30#L856)**
   2024-08-30T23:52:15+00:00** **Waarschuwing** Lege patronen ontvangen van de PTK
   Pattern winkel [](https://staging3.eemlandhoevemoestuin.nl/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=plugin-woocommerce-2024-08-30#L857)**
   2024-08-30T23:52:31+00:00** **Waarschuwing** Lege patronen ontvangen van de PTK
   Pattern winkel [](https://staging3.eemlandhoevemoestuin.nl/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=plugin-woocommerce-2024-08-30#L858)**
   2024-08-30T23:52:32+00:00** **Waarschuwing** Lege patronen ontvangen van de PTK
   Pattern winkel
 *  [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/)
 * (@ckadenge)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17992986)
 * Hi [@rolf64](https://wordpress.org/support/users/rolf64/),
 * > I have exactly the same problem
 * Sorry to hear that you are experiencing the same issue. However, to align with
   [forum best practices](https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too),
   please create a new topic so that we can address your issue(s) separately.
   You
   can create a new thread [here](https://wordpress.org/support/plugin/woocommerce/#new-topic-0)
   Thanks for understanding!
 *  Thread Starter [wp-user-7421](https://wordpress.org/support/users/telesante/)
 * (@telesante)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17993320)
 * I can’t answer exactly, maybe it comes from other plugins as well. Since LiteSpeed​​
   Cache it’s for sure, I haven’t had time to test the others. I’m sorry.
 *  Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * (@shameemreza)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17993788)
 * Hi [@telesante](https://wordpress.org/support/users/telesante/)
 * From the error logs you shared, the warnings seem related to the LiteSpeed Cache
   plugin. These warnings usually appear when there’s an issue with the plugin trying
   to fetch patterns from the PTK Pattern Store.
 * Given that these warnings only appear when you perform a “Clean All’ action using
   LiteSpeed Cache, it’s likely that the issue is related to this plugin. Even though
   the LiteSpeed team has referred you to us, the issue seems to originate from 
   their plugin, especially if it’s not occurring with other plugins.
 * However, to be certain, I’d recommend testing your site with only WooCommerce
   and LiteSpeed Cache activated. If the warnings still appear, this would confirm
   the issue with LiteSpeed Cache. If the warnings disappear, it could be a conflict
   with another plugin.
 * We’re here to assist you further if you need more help.
 *  [Megunticook](https://wordpress.org/support/users/megunticook/)
 * (@megunticook)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17999603)
 * I’m seeing this in my log too after updating Woo to the latest version this morning.
   I don’t use LiteSpeed Cache. This is looking like a Woo issue, no? Let’s find
   a solution. I’ll follow your advice above and start a new thread.
 *  [iamshishir.com](https://wordpress.org/support/users/shishirraven/)
 * (@shishirraven)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17999636)
 * I am also getting these errors. 
   Also when I try to open Edit Site the site throws
   404
 * Store
   2024-09-06T12:00:16+00:00 WARNING Empty patterns received from the PTK 
   Pattern Store2024-09-06T12:00:16+00:00 WARNING Empty patterns received from the
   PTK Pattern Store2024-09-06T12:00:17+00:00 WARNING Empty patterns received from
   the PTK Pattern Store2024-09-06T12:00:17+00:00 WARNING Empty patterns received
   from the PTK Pattern Store2024-09-06T12:00:17+00:00 WARNING Empty patterns received
   from the PTK Pattern Store2024-09-06T12:00:17+00:00 WARNING Empty patterns received
   from the PTK Pattern Store
 * I am not using any cache plugin.
    -  This reply was modified 1 year, 8 months ago by [iamshishir.com](https://wordpress.org/support/users/shishirraven/).
 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17999645)
 * Hey, [@shishirraven](https://wordpress.org/support/users/shishirraven/)!
 * Per WordPress forum guidelines, would you mind opening up a new thread for this
   so that we can keep things organized and offer more personalized support for 
   you? We’ll be happy to help you out with this over there!
 * Have a wonderful day!
 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-17999687)
 * Hey, [@telesante](https://wordpress.org/support/users/telesante/)!
 * Can you please go to WooCommerce > Status > Scheduled Actions (or `/wp-admin/
   admin.php?page=wc-status&tab=action-scheduler`) and search for `fetch_patterns`
   and let me know the status of this action?
 * We have a PR in review to only log this in more accurate cases [https://github.com/woocommerce/woocommerce/pull/51143](https://github.com/woocommerce/woocommerce/pull/51143)
 * But please note that, although I understand it might be annoying to see those
   logs printed, this isn’t necessarily something to be worried 🙂
 * [@shishirraven](https://wordpress.org/support/users/shishirraven/), can you please
   also share the information I asked for on your thread when you open it? Thank
   you 😃
 * Have a wonderful day!
 *  Thread Starter [wp-user-7421](https://wordpress.org/support/users/telesante/)
 * (@telesante)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/#post-18001147)
 * omnivalt_location_update
 * [Vykdyti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=run&row_id=172966&nonce=07a73fd4ed)
   | [Atšaukti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=cancel&row_id=172966&nonce=f39c0c51f4)
   LaukiantisKas 1 diena2024-09-08 13:43:08 +0000
   (19 valandų 58 minutės)
    1. **2024-09-07 13:43:08 +0000**
       veiksmas sukurtas
 * woocommerce_cleanup_draft_orders
 * [Vykdyti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=run&row_id=172968&nonce=856ddd45df)
   | [Atšaukti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=cancel&row_id=172968&nonce=76146e9788)
   LaukiantisKas 1 diena2024-09-08 17:05:05 +0000
   (23 valandos 20 minučių)
    1. **2024-09-07 17:05:05 +0000**
       veiksmas sukurtas
 * cartflows_ca_send_report_summary_email
 * [Vykdyti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=run&row_id=172719&nonce=3fc38d95c1)
   | [Atšaukti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=cancel&row_id=172719&nonce=6b3a416653)
   LaukiantisKas 1 savaitė2024-09-09 16:45:04 +0000
   (1 diena 23 valandos)
    1. **2024-09-02 16:45:04 +0000**
       veiksmas sukurtas
 * ee_auto_product_sync_check
 * [Vykdyti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=run&row_id=172479&nonce=1ae694f590)
   | [Atšaukti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=cancel&row_id=172479&nonce=151192a46b)
   Laukiantis
    - `'last_sync_product_id' => 0`
 * product_syncKas 3 savaitės 4 dienos2024-09-21 09:47:03 +0000
   (1 savaitė 6 dienos)
    1. **2024-08-27 09:47:03 +0000**
       veiksmas sukurtas
 * cartflows_delete_old_log_files
 * [Vykdyti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=run&row_id=172405&nonce=702770721a)
   | [Atšaukti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=cancel&row_id=172405&nonce=4da0abcf88)
   LaukiantisKas 1 mėnuo2024-09-25 11:53:04 +0000
   (2 savaitės 3 dienos)
    1. **2024-08-26 11:53:04 +0000**
       veiksmas sukurtas
 * wpo_wcpdf_schedule_yearly_reset_numbers
 * [Vykdyti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=run&row_id=157278&nonce=114efb0f9d)
   | [Atšaukti](https://telesante.lt/wp-admin/admin.php?page=wc-status&tab=action-scheduler&status=pending&row_action=cancel&row_id=157278&nonce=db31d81c5e)
   LaukiantisNesikartojantis2024-12-31 22:00:01 +0000
   (3 mėnesiai 3 savaitės)
    1. **2023-12-31 22:00:06 +0000**
       veiksmas sukurtas
 *  Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * (@shameemreza)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/ptk-pattern-store/page/2/#post-18001648)
 * Hi [@telesante](https://wordpress.org/support/users/telesante/)
 * Is your WooCommerce store connected to any services using API? Also, does this
   warning persist after disabling all other plugins? Can you try installing the
   [WooCommerce 9.3 RC](https://developer.woocommerce.com/2024/08/27/woocommerce-9-3-pre-release-updates/)
   version and let us know whether the issue persists or not?
 * Please make sure to take a backup before trying the RC version.
 * Let us know how that goes. Looking forward to hearing from you!

Viewing 15 replies - 1 through 15 (of 51 total)

1 [2](https://wordpress.org/support/topic/ptk-pattern-store/page/2/?output_format=md)
[3](https://wordpress.org/support/topic/ptk-pattern-store/page/3/?output_format=md)
[4](https://wordpress.org/support/topic/ptk-pattern-store/page/4/?output_format=md)
[→](https://wordpress.org/support/topic/ptk-pattern-store/page/2/?output_format=md)

The topic ‘PTK Pattern Store’ is closed to new replies.

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## Tags

 * [toolkit](https://wordpress.org/support/topic-tag/toolkit/)

 * 53 replies
 * 15 participants
 * Last reply from: [Tom Cafferkey](https://wordpress.org/support/users/tomjcafferkey/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/ptk-pattern-store/page/4/#post-18196491)
 * Status: resolved