Title: Publicize refresh message
Last modified: August 24, 2022

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# Publicize refresh message

 *  Resolved [baltierram](https://wordpress.org/support/users/baltierram/)
 * (@baltierram)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/publicize-refresh-message/)
 * When editing a post we are seeing the message “Before you hit Publish, please
   refresh the following connection(s) to make sure we can Publicize your post:”.
   We have deactivated and activated jetpack, uninstalled the plugin, and reinstalled
   the plugin and still see the message. we have removed the connection in publicize
   and readded it. it has always shown connected. we have also validated our xmlrpc.
   php is working by viewing the response in the broweser.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpublicize-refresh-message%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [3 years, 9 months ago](https://wordpress.org/support/topic/publicize-refresh-message/#post-15946990)
 * Hi [@baltierram](https://wordpress.org/support/users/baltierram/)
 * Can you give us some more information here? I see you have multiple social media
   accounts set up in Publicize, both Twitter and Facebook and multiple users on
   the site as well.
 * Does the issue happen with all users on all accounts, or only specific accounts
   and specific users?
 *  Thread Starter [baltierram](https://wordpress.org/support/users/baltierram/)
 * (@baltierram)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/publicize-refresh-message/#post-15947004)
 * Interesting. I am the admin of the site and I only see one social account in 
   publicize, Twitter and account is shopmyexchange and it’s set for global.
 *  Thread Starter [baltierram](https://wordpress.org/support/users/baltierram/)
 * (@baltierram)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/publicize-refresh-message/#post-15947044)
 * I have another site on that same domain using Twitter and account is exchangepao.
   these are the only two connections on these sites.
 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [3 years, 9 months ago](https://wordpress.org/support/topic/publicize-refresh-message/#post-15950217)
 * Hi [@baltierram](https://wordpress.org/support/users/baltierram/)
 * There are two Twitter connections on that site to shopmyexchange. one is Global,
   connected by baltierram and the other is not, that one is connected by gillespyl.
 * The account that has made the recent posts is neither of those accounts, if they’re
   using the Global connection, there should be no problem, but if they’re using
   the other one, then the issue might be from that.
 *  Thread Starter [baltierram](https://wordpress.org/support/users/baltierram/)
 * (@baltierram)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/publicize-refresh-message/#post-16066617)
 * We are seeing this exact same issue happening to our posts again today. Nothing
   has been changed. Our publizice connections screen via jetpack to wordpress still
   says connected and the checkbox still exists for allow on admin, editors, etc.
    -  This reply was modified 3 years, 8 months ago by [baltierram](https://wordpress.org/support/users/baltierram/).
    -  This reply was modified 3 years, 8 months ago by [baltierram](https://wordpress.org/support/users/baltierram/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Publicize refresh message’ is closed to new replies.

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## Tags

 * [publicize](https://wordpress.org/support/topic-tag/publicize/)

 * 5 replies
 * 2 participants
 * Last reply from: [baltierram](https://wordpress.org/support/users/baltierram/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/publicize-refresh-message/#post-16066617)
 * Status: resolved