• Resolved kts770

    (@kts770)


    The Articles in my dashboard say that they are live. However, I am not able to find my channel or the articles on the Apple News app. Any suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kevin Fodness

    (@kevinfodness)

    Hi @kts770

    Unfortunately, that issue is on the Apple side, and I’m not able to provide support for the behavior of the Apple News app. This plugin is just responsible for sending the content to Apple News via the API. Once the content is in Apple News, how it displays within the app is the purview of Apple. I would recommend reaching out to Apple support to determine why your content isn’t showing up as expected. I would, however, check to make sure that your channel is approved by Apple, because if your channel is not yet approved, that would explain why nothing is showing up.

    Good luck!

    Thread Starter kts770

    (@kts770)

    Any idea how to find out if the channel is approved?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Publish Status’ is closed to new replies.