Hi there. This is the expected behavior and the redirect step that you’re seeing in the public facing media file URL is there for 2 reasons. One for a bit of security so that visitors to your site can’t see the file structure that you’re storing files in (if you were self-hosting). The other reason is that the redirect through the /podcast-download/post-name step to the ultimate destination of the media file is used to collect stats for our Seriously Simple Stats module.
You can disable this redirect step and link directly to your media files by using this snippet: https://gist.github.com/hlashbrooke/51b5621b90010ccb8e15 – this will bypass the media file redirect that’s in place by default and will link in your case directly to the Castos hosted media file URL. This snippet will go in your theme’s functions.php file.
Thread Starter
mvs-one
(@mikesv-one)
Hi Craig,
Thanks for getting back to me so quickly. In that case my problem is actually something different. That redirect URL gives a 404.
Yep, you’re right. Are you hosted on WPEngine or another website hosting provider that uses NGINX? Or are you using a caching plugin? that’s very likely the reason. Here’s our help doc to walk through troubleshooting this issue: https://support.castos.com/article/59-podcast-media-will-not-play-anywhere
Thread Starter
mvs-one
(@mikesv-one)
Yes we are on WPEngine. I’ll pass them that link. Thank you!
