Title: Published website differs from customizer view
Last modified: February 7, 2020

---

# Published website differs from customizer view

 *  Resolved [lenask](https://wordpress.org/support/users/lenask/)
 * (@lenask)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/published-website-differs-from-customizer-view/)
 * Hello dear WordPress-community,
 * I have been working on a WordPress-Website for the first time and am very happy
   with the result that I see in the customizer. However, when I access the actual
   Website, it looks like a hardly customized version of the Theme. I am using OceanWP
   with Woocommerce and Woocommerze Germanized and also added a lot of CSS in the
   Custom CSS/JS section.
 * I already cleared the cache of all my browsers and from WordPress (with WP Super
   Cache). I already deactivated and re-activated all Plugins but the problem stays.
 * I used Elementor at some point of creating the Website and switched between the
   Elementor customizer and WordPress customizer back and forth. Since I assumed
   the problem was related to that, I deleted Elementor but the problem has not 
   been solved.
 * I would be so grateful for your help, please let me know if you need further 
   information.
 * Best,
    Lena
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpublished-website-differs-from-customizer-view%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Sunday Ukafia](https://wordpress.org/support/users/sukafia/)
 * (@sukafia)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/published-website-differs-from-customizer-view/#post-12410800)
 * Could you share a screenshot of what you’re seeing in the customizer and what
   the actual website looks like? Just post links to the screenshots here. Cheers!
 *  Thread Starter [lenask](https://wordpress.org/support/users/lenask/)
 * (@lenask)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/published-website-differs-from-customizer-view/#post-12411043)
 * Dear Sunday Ukafia,
 * thanks you so much for getting back to me!
 * Here are some page examples:
 * Home/Shop Page
    Customizer: [https://ibb.co/yN5WRK5](https://ibb.co/yN5WRK5) 
   Actual page: [https://ibb.co/QfcmbYY](https://ibb.co/QfcmbYY)
 * Product Page
    Customizer: [https://ibb.co/ZhVrTmC](https://ibb.co/ZhVrTmC) Published
   page: [https://ibb.co/NCSgT5D](https://ibb.co/NCSgT5D)
 * Shopping Cart
    Customizer: [https://ibb.co/6nxLmgr](https://ibb.co/6nxLmgr) Published
   page: [https://ibb.co/k5ZQd43](https://ibb.co/k5ZQd43)
 * Contact Form (includes Caldera Forms)
    Customizer: [https://ibb.co/VHGwySG](https://ibb.co/VHGwySG)
   Published page: [https://ibb.co/60Kfb1h](https://ibb.co/60Kfb1h)
 * Maybe it has something to do with the CSS I added?
    This is a link to the CSS
   I used: [https://docs.google.com/document/d/1uPDS0zkcnGYMeFOtQR_0Wb41aXa4sMhVqi_IGP1SHzo/edit?usp=sharing](https://docs.google.com/document/d/1uPDS0zkcnGYMeFOtQR_0Wb41aXa4sMhVqi_IGP1SHzo/edit?usp=sharing)
 * Thank you so much again, I highly appreciate your help!
 * Best,
    Lena
 *  [Sunday Ukafia](https://wordpress.org/support/users/sukafia/)
 * (@sukafia)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/published-website-differs-from-customizer-view/#post-12413654)
 * Thanks for sharing the screenshot.
 * That’s a whole lot of custom CSS you have there. From the look of the page, it’s
   definitely a CSS issue. I can’t tell if it’s the additional CSS you added, it’s
   a bit long to go through.
 * The quickest way to troubleshoot is to remove all the CSS you added and save 
   changes, then check to see if that fixes it.
 * If it does fix it, add the custom CSS back one after the other, while reloading
   the site to see if the problem returns. That should help you find out what line
   of the CSS code is causing the error.
 *  Thread Starter [lenask](https://wordpress.org/support/users/lenask/)
 * (@lenask)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/published-website-differs-from-customizer-view/#post-12416501)
 * Dear Sunday Ukafia,
 * thank you so much for your further help. I solved the issue! Some days earlier
   I added a SSL Certificate to the website – I didn’t change the website-URL from
   http to https in the settings, so the real site was showing the state of customization
   from the point where I added the SSL. I changed the URL and everything updated!
    -  This reply was modified 6 years, 4 months ago by [lenask](https://wordpress.org/support/users/lenask/).
 *  [Sunday Ukafia](https://wordpress.org/support/users/sukafia/)
 * (@sukafia)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/published-website-differs-from-customizer-view/#post-12419287)
 * I am glad to know you resolved this. Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Published website differs from customizer view’ is closed to new replies.

## Tags

 * [publishing](https://wordpress.org/support/topic-tag/publishing/)
 * [troubleshooting](https://wordpress.org/support/topic-tag/troubleshooting/)
 * [view](https://wordpress.org/support/topic-tag/view/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [Sunday Ukafia](https://wordpress.org/support/users/sukafia/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/published-website-differs-from-customizer-view/#post-12419287)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics
