Title: Purchase code is missing
Last modified: August 19, 2022

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# Purchase code is missing

 *  Resolved [Jim C.](https://wordpress.org/support/users/jimsingatron/)
 * (@jimsingatron)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/purchase-code-is-missing/)
 * Hi,
    ajax search pro purchase code was erased from general setting after 4.22.5
   becomes available. Now it’s forbidding us from downloading the update unless 
   we provide purchase code (which we no longer have).
 * how do we retrieve it?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpurchase-code-is-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [wpdreams](https://wordpress.org/support/users/wpdreams/)
 * (@wpdreams)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/purchase-code-is-missing/#post-15927048)
 * Hi,
 * Discussing the Pro version is not allowed in these forums, please contact us 
   [via our demo](https://ajaxsearchpro.com/contact-us/) site or [support system](https://wp-dreams.com/open-support-ticket-step-1/).
 * If you don’t have your purchase code, you can simply download it from your codecanyon/
   Envato account, where you can also always download the latest version of the 
   Pro version of the plugin.
 * Best,
    Ernest M.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [3 years, 9 months ago](https://wordpress.org/support/topic/purchase-code-is-missing/#post-15932590)
 * [@jimsingatron](https://wordpress.org/support/users/jimsingatron/) For pro or
   commercial product support please contact the developer directly on their site.
   This includes any pre-sales topics as well.
 * [https://wp-dreams.com/open-support-ticket-step-1/](https://wp-dreams.com/open-support-ticket-step-1/)
   
   [https://wp-dreams.com/contact/](https://wp-dreams.com/contact/)
 * As the developer is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Purchase code is missing’ is closed to new replies.

 * ![](https://ps.w.org/ajax-search-lite/assets/icon-256x256.png?rev=3192672)
 * [Ajax Search Lite - Live Search & Filter](https://wordpress.org/plugins/ajax-search-lite/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/purchase-code-is-missing/#post-15932590)
 * Status: resolved