Title: Q&A reply error
Last modified: July 18, 2024

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# Q&A reply error

 *  Resolved [TC](https://wordpress.org/support/users/chopperstwisted/)
 * (@chopperstwisted)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/qa-reply-error/)
 * When responding to a Q&A message I get an error that makes it appear the response
   was not submitted. I refresh the page and the response has been submitted. I’m
   not sure what is causing the error. It shows a red box under the reply to question
   section after you select the reply button. If you try to submit it again it tells
   you Duplicate comment detected; it looks as though you’ve already said that! 
   but when refreshed you will see the reply.
 * When responding to the Q&A questions, the link takes me to a comment for approval.
   After I approve it I am redirected to the comments section. This section does
   not contain questions so it’s unclear why we are redirected here instead of to
   the question. I should be sent to the Q&A section so I can immediately respond
   to the question. Instead you have to mess around getting to the Q&A section to
   find the question and answer it. The flow of this could be greatly improved for
   ease of use.
 * The Q&A frontend window for submitting a question is very plain with an empty
   slider box at the top. I’m not even sure why the empty slider box is there. It
   looks rough and I do not see any place to adjust this in the admin area.
    -  This topic was modified 1 year, 10 months ago by [TC](https://wordpress.org/support/users/chopperstwisted/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [pistachio6321](https://wordpress.org/support/users/pistachio6321/)
 * (@pistachio6321)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/qa-reply-error/#post-17914599)
 * Thanks for trying our plugin!
    1. Could share a screenshot of this error and a link to the page where we can check
       it?
    2. Could you clarify which link you are using for approval? A screenshot will be
       helpful to understand this problem.
    3. The window should be plain as our plugin doesn’t add unnecessary elements to
       a page. However, I cannot see an empty slider box that you mentioned on our 
       test site. It might be a conflict with your theme or another plugin. Could you
       share a link to the page where we can check this problem?
 *  Thread Starter [TC](https://wordpress.org/support/users/chopperstwisted/)
 * (@chopperstwisted)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/qa-reply-error/#post-17916915)
 * I could not reproduce the error. I assume it was a conflict with another plugin
   and has been fixed.
 * Here are some screenshots of the other issues. [https://quickforget.com/s/9b98ae78e52886db6aff9dcdbe69233f9c4dc9381024f26b](https://quickforget.com/s/9b98ae78e52886db6aff9dcdbe69233f9c4dc9381024f26b)
 *  Plugin Support [pistachio6321](https://wordpress.org/support/users/pistachio6321/)
 * (@pistachio6321)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/qa-reply-error/#post-17917047)
 * Thanks for sharing the screenshots.
 * Unfortunately, I cannot reproduce the same behavior with empty slider boxes. 
   It could be that you have customized the default Q&A templates on your website.
   Please remove any customized templates of our plugin from your theme’s folder
   and check if it will resolve the problem.
 *  Plugin Support [bagel1317](https://wordpress.org/support/users/bagel1317/)
 * (@bagel1317)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/qa-reply-error/#post-17947890)
 * We haven’t heard from you for more than two weeks. For this reason, I’ll assume
   that either you are not interested in this question/problem anymore or it has
   been resolved. If you still require any help, please start a new forum topic

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Q&A reply error’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [bagel1317](https://wordpress.org/support/users/bagel1317/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/qa-reply-error/#post-17947890)
 * Status: resolved