Title: QR Code not generated – WeChatPay
Last modified: January 14, 2022

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# QR Code not generated – WeChatPay

 *  Resolved [radar_gb](https://wordpress.org/support/users/radar_gb/)
 * (@radar_gb)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/qr-code-not-generated-wechatpay/)
 * Hi.
    I’m writing on behalf of my client. We are using premium version of your
   plugin but we are experiencing problems with WeChat QR code not being generated/
   displayed on the checkout. There are no issues in developer console however the
   logs in woocommerce shows: ====Stripe Version: 6.0.0====
 * ====Start Log====
 * Could not find order via intent ID: pi_3KHgGUD3FYzcX0CD04gek5t0
 * ====End Log====
 * We don’t use stock management in WooCommere.
 * Is it something you could help us with?
 * Best Regards.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Brandon Ernst](https://wordpress.org/support/users/brandonfire/)
 * (@brandonfire)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/qr-code-not-generated-wechatpay/#post-15251024)
 * Hello [@radar_gb](https://wordpress.org/support/users/radar_gb/) I am more than
   happy to assist.
 * First of all, unfortunately, I’m not able to provide support for the paid features
   on this free forum hosted by WordPress.org per their guidelines. If you would
   please reach us at the email [support@chinaplugins.com](https://wordpress.org/support/topic/qr-code-not-generated-wechatpay/support@chinaplugins.com?output_format=md),
   we can discuss paid features and get everything set up perfectly for you.
 * Furthermore, when reaching out to us please consult this troubleshooting guide
   and try to follow as much of the requested advice inside as you can.
    [https://docs.chinapaymentsplugin.com/troubleshooting/troubleshooting-steps](https://docs.chinapaymentsplugin.com/troubleshooting/troubleshooting-steps)
 * Looking forward to hearing from you via email and getting this resolved as quickly
   as possible.

Viewing 1 replies (of 1 total)

The topic ‘QR Code not generated – WeChatPay’ is closed to new replies.

 * ![](https://ps.w.org/wp-stripe-global-payments/assets/icon-256x256.png?rev=2618083)
 * [China Payments Plugin | Accept WeChat Pay, Alipay & UnionPay | Chinese Checkout Optimization](https://wordpress.org/plugins/wp-stripe-global-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-stripe-global-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-stripe-global-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-stripe-global-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-stripe-global-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-stripe-global-payments/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Brandon Ernst](https://wordpress.org/support/users/brandonfire/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/qr-code-not-generated-wechatpay/#post-15251024)
 * Status: resolved