Title: Quality Control
Last modified: November 2, 2023

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# Quality Control

 *  [qdhd99](https://wordpress.org/support/users/qdhd99/)
 * (@qdhd99)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/quality-control/)
 * Can we please have some kinds of quality control before you release any updates?
   There are too many issues such “oops you have an issues with connecting to our
   server, in fact there was none of any issues.”
 * I just sent out our daily updates this morning and every email has been sent (
   as said by Mailpoet and confirmed by my personal email), but the status showed
   email is pending and to be sent out 2:14 pm. Not exactly install confidence in
   using the program.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * (@geraltrivia)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/quality-control/#post-17180291)
 * Hello there,
 * Thank you for reaching out to us.
 * We understand your concerns regarding quality control. In response to this, please
   know that before any updates are officially released, they first undergo thorough
   testing to ensure their functionality and compatibility. However, we acknowledge
   that there are times when certain issues may unfortunately arise as individual
   setups are different.
 * The issue you described, “Oops, you have an issue with connecting to our server,”
   can arise due to several reasons but often arises if you have a caching plugin
   installed.
 * Can you share with us the name of your website linked to your MailPoet account
   so that we can check our logs to see which emails have been sent?
 * Looking forward to hearing back from you.

Viewing 1 replies (of 1 total)

The topic ‘Quality Control’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/quality-control/#post-17180291)
 * Status: not resolved