Title: Query Error Error performing query.
Last modified: March 10, 2022

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# Query Error Error performing query.

 *  Resolved [Antonio Augusto](https://wordpress.org/support/users/antonio24073/)
 * (@antonio24073)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/query-error-error-performing-query/)
 * Hi,
    When I disable `Enable Messenger Enable and customize Facebook Messenger
   on your store`, it didn’t disable.
 * When I click `Click here to manage your Messenger greeting and colors.` > view
   > delete, I got `Query Error Error performing query.`
 * When I click update plugin > next > done, I got `Query Error Error performing
   query.`
 * Best Regards

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Maddie – a11n](https://wordpress.org/support/users/selectedselections/)
 * (@selectedselections)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/query-error-error-performing-query/#post-15444093)
 * Hi there!
 * You can add Messenger to your site from Marketing > Facebook, clicking Manage
   Connection, and clicking Add by Messenger Chat. The Facebook Messenger feature
   is managed through your connection to Facebook. Is your site still connected 
   to Facebook as expected?
 * You may want to test disconnecting and reconnecting the plugin to Facebook to
   see if this resolves the error. If you find that the error persist, we would 
   recommend a full conflict test.
 * [You can find a more detailed explanation on how to do a conflict test here.](https://woocommerce.com/document/how-to-test-for-conflicts/)
 *  Thread Starter [Antonio Augusto](https://wordpress.org/support/users/antonio24073/)
 * (@antonio24073)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/query-error-error-performing-query/#post-15450802)
 * Hi,
    I tried a lot of times. I tried to disable all plugins, to disable the connection
   in the plugin and to disable the connection in the facebook. Always the same.
 * Best Regards
 *  Thread Starter [Antonio Augusto](https://wordpress.org/support/users/antonio24073/)
 * (@antonio24073)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/query-error-error-performing-query/#post-15450815)
 * I tried to reset the plugin wih the auxiliar plugin too.
 *  [nicw.a11n](https://wordpress.org/support/users/nicw/)
 * (@nicw)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/query-error-error-performing-query/#post-15454805)
 * Hi [@antonio24073](https://wordpress.org/support/users/antonio24073/)
 * Please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket).
   You may need to create an account before you can access that page.
 * Please include a link to this forum thread, so that we can keep track of what’s
   already been done.
 * We will be able to help you further there.
 *  Thread Starter [Antonio Augusto](https://wordpress.org/support/users/antonio24073/)
 * (@antonio24073)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/query-error-error-performing-query/#post-15454895)
 * Hi,
    Something happens and it disabled. Thank you.
 *  [Yomi](https://wordpress.org/support/users/bayomio/)
 * (@bayomio)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/query-error-error-performing-query/#post-15454909)
 * Hi [@antonio24073](https://wordpress.org/support/users/antonio24073/) ,
 * As [@nicw](https://wordpress.org/support/users/nicw/) p[lease contact us at WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket).
   You may need to create an account before you can access that page.
 * Please include a link to this forum thread, so that we can keep track of what’s
   already been done.
 * We will be able to help you further there.
 * Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Query Error Error performing query.’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
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 * 6 replies
 * 4 participants
 * Last reply from: [Yomi](https://wordpress.org/support/users/bayomio/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/query-error-error-performing-query/#post-15454909)
 * Status: resolved