Title: QUERY packet error Last modified: October 7, 2020 --- # QUERY packet error * Resolved [J1973](https://wordpress.org/support/users/j1973/) * (@j1973) * [5 years, 8 months ago](https://wordpress.org/support/topic/query-packet-error/) * Hi * I am having a problem when packing up my website and keep getting the following error in the log. 0539.858 (1) PHP event: code E_WARNING: Error while sending QUERY packet. PID=2964363 (line 2033, wp-includes/wp-db.php) * I am using hostinger as my host and they temporally upgraded me to a better hosting package and the plugin seemed to work. I was just wondering if there is anyway to make the backup work on the more basic package. My website is fairly small and basic and I only have about 12 plugins install so I don’t understand why the more basic hostinger package doesn’t work? I was recently on the hostgators hatchling package and updraft worked fine. Looking at the tech specs below the hostgator one seems very similar to the basic hostonger package so i don’t understand why it isn’t working. * Basic Package Spec Single plan: 10GB disk space, 100GB bandwidth, 256MB RAM, 1 CPU core, 200000 inodes, 3GB MySQL, 15 MySQL user connections; PHP options: post_max_size, upload_max_filesize (MB) 64 php_memory_limit (MB) 128 max_execution_time, max_input_time (s) 60 IOPS 64 Entry Processes (EP) * Premium package. 20GB disk space, unlimited bandwidth, 512MB RAM, 1 CPU core, 400000 inodes, 3GB MySQL, 15 MySQL user connections; PHP options: post_max_size, upload_max_filesize (MB) 128 php_memory_limit (MB) 256 max_execution_time, max_input_time( s) 120 IOPS 128 Entry Processes (EP) 20 * Hostgator safe mode = Off (cannot adjust) memory_limit = 256M (MAXIMUM) max_execution_time = 30 (MAXIMUM in seconds) max_input_time = 60 (MAXIMUM in seconds) post_max_size = 64M (MAXIMUM) upload_max_filesize = 64M (MAXIMUM) enable_dl = Off (cannot adjust) * Any help would be great. * Many thanks Viewing 7 replies - 1 through 7 (of 7 total) * Thread Starter [J1973](https://wordpress.org/support/users/j1973/) * (@j1973) * [5 years, 8 months ago](https://wordpress.org/support/topic/query-packet-error/#post-13504797) * I have followed the instruction in this [post](https://wordpress.org/support/topic/updraftplus-backup-is-failing/) [](https://wordpress.org/support/topic/updraftplus-backup-is-failing/) but this doesn’t have seem to work I am still getting the same error * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [5 years, 8 months ago](https://wordpress.org/support/topic/query-packet-error/#post-13505015) * Hi, * Please could you send us a copy of the latest full backup log? This can be found in the UpdraftPlus Existing Backups tab. Please use an online service such as Dropbox or Pastebin, and post the link here. * Regards, Bryle * Thread Starter [J1973](https://wordpress.org/support/users/j1973/) * (@j1973) * [5 years, 8 months ago](https://wordpress.org/support/topic/query-packet-error/#post-13505069) * Hi here is the log [log](https://pastebin.com/zj5bpX9f) many thanks * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [5 years, 8 months ago](https://wordpress.org/support/topic/query-packet-error/#post-13508111) * Hi, * Thank you! * Can you set the value higher than 90? Try 300 or 900 and test if it helps resolve the problem. * Regards, Bryle * Thread Starter [J1973](https://wordpress.org/support/users/j1973/) * (@j1973) * [5 years, 8 months ago](https://wordpress.org/support/topic/query-packet-error/#post-13512270) * Many thanks I will try that. It seems like the problem is now with the FTP upload this is when the size was set to 25mbs so will try 100 and see what happens. Here is the log from the last time. [log](https://pastebin.com/KTudwk4F) * many thanks * Thread Starter [J1973](https://wordpress.org/support/users/j1973/) * (@j1973) * [5 years, 8 months ago](https://wordpress.org/support/topic/query-packet-error/#post-13514085) * When the Split archives every is set to 200mbs I get the PHP event: code E_WARNING: Error while sending QUERY packet. PID=3081278 (line 2033, wp-includes/wp-db.php) again. log here [log](https://pastebin.com/nJNB67xw) I will set the split archives to 150mbs and see what happens. * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [5 years, 7 months ago](https://wordpress.org/support/topic/query-packet-error/#post-13555958) * Hi, * Apologies for the late reply. * It appears that the backup could just not complete as it runs out of resources. To test, try backing up without the uploads component or backup just one component and see if that successfully complete. * Best Wishes, Bryle Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘QUERY packet error’ is closed to new replies. * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200) * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/) * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq) * [Support Threads](https://wordpress.org/support/plugin/updraftplus/) * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/) * 7 replies * 2 participants * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/) * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/query-packet-error/#post-13555958) * Status: resolved