Question on Shipping

  • Resolved pardinis

    (@pardinis)


    6 months, 2 weeks ago

    We use the Shipping and Shipping Labels fields to pull delivery costs directly from the WooCommerce shipping settings. Customers can choose from several delivery methods depending on how quickly they want to receive their order.

    Our shipping costs are calculated by weight. However, some methods overlap, meaning a single item can qualify for multiple delivery options at different prices.

    What we’d like to do is ensure the feed always selects the cheapest available shipping method so we remain as price-competitive as possible.

    I’ve recorded a video to show what I mean: https://www.loom.com/share/f25ef426e9654a7a9a61f147cfc35848

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    6 months, 2 weeks ago

    Hi @pardinis ,

    Which table rate shipping plugin are you using? Usually with table rates, it’ll list out all the available shipping methods. On your end is it only outputting the most expensive or all shipping methods?

    Having said that, we currently do not support setting/showing specific shipping methods. It’ll always pick up the available shipping methods and list them

    On your end if it’s only showing the most expensive, it could be how the priority of the shipping method is set. Try moving the priority down and see if that works.

    I’ll also raise a feature request to only include cheapest shipping method

    Thread Starter pardinis

    (@pardinis)

    6 months, 2 weeks ago

    Hi @superlemon1998 ,

    thank you for the answer. For the shipping rates we use: https://woocommerce.com/products/table-rate-shipping/

    As for moving the priority, you mean moving the rates in the tab to show the cheapest first?

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    6 months, 1 week ago

    Hi @pardinis ,

    Yes- move the rates/shipping method show cheapest first.

    Thread Starter pardinis

    (@pardinis)

    6 months ago

    Hi @superlemon1998 ,

    The problem is that the app is picking up the last shipping rate rather than then first.

    These are the shipping rates: https://prnt.sc/ZybJWsRuB54q

    If I take a random product which weight is 2.7KG, I would like the app to pick up the 2nd from the top, but is taking the last one in GMC

    Any idea why?

Viewing 4 replies - 1 through 4 (of 4 total)

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