Title: Quickview Not working
Last modified: March 17, 2018

---

# Quickview Not working

 *  [Billie Mead](https://wordpress.org/support/users/codexdev/)
 * (@codexdev)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/quickview-not-working/)
 * Hi,
 * According to the theme developer (Franco Theme), YITH Quick View was property
   integrated and should work. But as you can see at [https://pluckypapers.com](https://pluckypapers.com)
   we cannot get it to work. If the Magnify Glass Icon (located inside each product
   image when you hover) is clicked, focus goes to the modal until you click ESC,
   but the modal is never displayed. At least not where it is supposed to… I have
   a feeling its down at the bottom of the page, but there is no way to scroll to
   the bottom when the modal has focus. I know we have a lot of scripts being loaded
   and any help would be gratefully appreciated.
 * Cheers YITH!
    Billie
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fquickview-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Billie Mead](https://wordpress.org/support/users/codexdev/)
 * (@codexdev)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/quickview-not-working/#post-10109626)
 * Uncaught TypeError: Cannot read property ‘top’ of undefined
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/quickview-not-working/#post-10112330)
 * Hi there,
    As I can see from your site you are using the premium version of this
   plugin. For any issue concerning the premium, please, write to our support service,
   otherwise it could be misleading for other users here on wordpress.org. Don’t
   worry, our support developers will certainly help you solve the issue you are
   experiencing.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Quickview Not working’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-quick-view/assets/icon-128x128.gif?rev=
   3193930)
 * [YITH WooCommerce Quick View](https://wordpress.org/plugins/yith-woocommerce-quick-view/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-quick-view/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-quick-view/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-quick-view/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-quick-view/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-quick-view/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/quickview-not-working/#post-10112330)
 * Status: not resolved