Quit working after wordpress update

  • Resolved mammothpastor

    (@mammothpastor)


    13 years, 3 months ago

    Everything was working fine until I upgraded to version 3.5.1, then it I was no longer able to access the videos. I can load them to the gallery, but get a message of video not found or access denied when trying to view it. I have updated to CVG 1.8 but still the same problem. Really liked it before and want it to work again.

    http://ww.wp.xz.cn/extend/plugins/cool-video-gallery/

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  • Thread Starter mammothpastor

    (@mammothpastor)

    12 years, 11 months ago

    This is the reply I got and they seem to be working correctly now. I am not sure how this was changed as I did not, but am glad to know the issue. Thank you.

    Hello,

    The issue was you did not have a mime type set for .mp4 video files.
    We added this mime type through your hosting control panel and now the videos play.

    If you need further assistance please let us know.

Viewing 16 replies (of 16 total)
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