Title: Quizes return error message
Last modified: May 22, 2017

---

# Quizes return error message

 *  Resolved [joesegal](https://wordpress.org/support/users/joesegal/)
 * (@joesegal)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/)
 * Every quiz I make results in this:
    “There was an error starting the quiz. Please
   return to the lesson and begin again.”

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/)
 * (@thomasplevy)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9158325)
 * [@joesegal](https://wordpress.org/support/users/joesegal/),
 * We seem to be having some issues with a lot of caching plugins since our security
   update for the sessions library we use. I’m sorry about this and I’m having a
   really hard time figuring out how to resolve as most sites have no issues but
   some due and I haven’t been able to hammer out the fine details of what’s going
   on and haven’t any luck reliably reproducing these errors.
 * Can you please gather the information in the sticky on this forum and reply back
   so I can use that information to investigate further and hopefully come to a 
   swift resolution.
 * Thanks!
 *  Thread Starter [joesegal](https://wordpress.org/support/users/joesegal/)
 * (@joesegal)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9161374)
 *     ```
       "Wordpress
       -------------------------------------------
   
       Home Url: http://www.happinesssuccessacademy.com
       Site Url: http://www.happinesssuccessacademy.com
       Version: 4.7.5
       Debug Mode: No
       Locale: en_US
       Multisite: No
       Page For Posts: Not Set
       Page On Front: Happiness Success Academy (#3480)
       Permalink Structure: /%postname%/
       Show On Front: page
       Wp Cron: Yes
   
       Settings
       -------------------------------------------
   
       Version: 3.7.7
       Db Version: 3.7.7
       Course Catalog: Course Catalog (#3488)
       Course Catalog Per Page: 9
       Course Catalog Sorting: menu_order
       Membership Catalog: Membership Catalog (#3489)
       Membership Catalog Per Page: 9
       Membership Catalog Sorting: menu_order
       Site Membership: Not Set
       Student Dashboard: My Courses (#3491)
       Courses Endpoint: my-courses
       Edit Endpoint: edit-account
       Lost Password Endpoint: lost-password
       Vouchers Endpoint: redeem-voucher
       Autogenerate Username: yes
       Password Strength Meter: yes
       Minimum Password Strength: strong
       Terms Required: no
       Terms Page: Not Set
       Checkout Names: required
       Checkout Address: required
       Checkout Phone: optional
       Checkout Email Confirmation: yes
       Open Registration: no
       Registration Names: required
       Registration Address: optional
       Registration Phone: hidden
       Registration Voucher: optional
       Registration Email Confirmation: no
       Account Names: required
       Account Address: required
       Account Phone: optional
       Account Email Confirmation: yes
       Checkout Page: Purchase (#3490)
       Confirmation Endpoint: confirm-payment
       Force Ssl Checkout: no
       Country: US
       Currency: USD
       Currency Position: left
       Thousand Separator: ,
       Decimal Separator: .
       Decimals: 2
       Trim Zero Decimals: no
       Recurring Payments: yes
       Email From Address: segalsmail@gmail.com
       Email From Name: Happiness Success Academy
       Email Footer Text: 
       Email Header Image: 
       Cert Bg Width: 800
       Cert Bg Height: 616
       Cert Legacy Compat: no
   
       Gateways
       -------------------------------------------
   
       Manual: Disabled
       Manual Logging: 
       Manual Order: 1
   
       Server
       -------------------------------------------
   
       Mysql Version: 5.6.28
       Php Curl: Yes
       Php Default Timezone: UTC
       Php Fsockopen: Yes
       Php Max Input Vars: 3000
       Php Max Upload Size: 128 MB
       Php Memory Limit: 768M
       Php Post Max Size: 128M
       Php Soap: Yes
       Php Suhosin: No
       Php Time Limt: 0
       Php Version: 7.0.19
       Software: Apache
       Wp Memory Limit: 40M
   
       Theme
       -------------------------------------------
   
       Name: Extra Demo
       Version: 1.1.0
       Themeuri: 
       Authoruri: 
       Template: Extra
       Child Theme: Yes
       Llms Support: No
   
       Plugins
       -------------------------------------------
   
       All-in-One WP Migration: 6.45
       All-in-One WP Migration Unlimited Extension: 2.10
       Aspen Footer Editor: 2.1.3
       AVH Extended Categories Widgets: 4.0.6
       Contact Form 7: 4.7
       Divi Extra Category Builder Modules: 1.0.0
       Duplicate Post: 3.2
       LifterLMS: 3.7.7
       LifterLMS Labs: 1.2.2
       Simple CSS: 0.4
       Snapshot: 3.0.4
       UpdraftPlus - Backup/Restore: 1.13.1
       WP-Optimize: 2.1.1
       WPMU DEV Dashboard: 4.3
   
       Integrations
       -------------------------------------------
   
       BbPress: No
       BuddyPress: No
       "
       ```
   
 *  [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/)
 * (@thomasplevy)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9162008)
 * [@joesegal](https://wordpress.org/support/users/joesegal/),
 * Can you also let me know who your webhost is (the company)?
 * Thanks,
 *  [jurasjo](https://wordpress.org/support/users/jurasjo/)
 * (@jurasjo)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9162364)
 * Hi I can confirm that there is some issue here. I’m comparing version 3.7.7 and
   newest 3.8.1.
 * Version 3.7.7 work as expected. After updating to 3.8.0 and then to 3.8.1 there
   is a problem with loading quizzes. Environment is the same.
 * I’m testing with Wp Super Cache or Wp Fastest Cache and Autoptimize.
 * I can’t see errors in js or php.
 *  [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/)
 * (@thomasplevy)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9162397)
 * [@jurasjo](https://wordpress.org/support/users/jurasjo/),
 * Thanks for confirming some versions, please post requested sticky information!
 *  [jurasjo](https://wordpress.org/support/users/jurasjo/)
 * (@jurasjo)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9162486)
 *     ```
       WordPress
       -------------------------------------------
   
       Home Url: https://testy.memo.net.pl
       Site Url: https://testy.memo.net.pl
       Version: 4.7.5
       Debug Mode: No
       Locale: pl_PL
       Multisite: No
       Page For Posts: Not Set
       Page On Front: Najnowsze kursy (#5)
       Permalink Structure: /%postname%/
       Show On Front: page
       Wp Cron: No
   
       Settings
       -------------------------------------------
   
       Version: 3.8.1
       Db Version: 3.8.1
       Course Catalog: Katalog kursów (#24)
       Course Catalog Per Page: -1
       Course Catalog Sorting: menu_order,ASC
       Membership Catalog:(#817)
       Membership Catalog Per Page: -1
       Membership Catalog Sorting: menu_order,ASC
       Site Membership: Not Set
       Student Dashboard: Moje konto (#39)
       Courses Endpoint: my-courses
       Edit Endpoint: 
       Lost Password Endpoint: 
       Vouchers Endpoint: 
       Autogenerate Username: yes
       Password Strength Meter: yes
       Minimum Password Strength: medium
       Terms Required: yes
       Terms Page: Polityka prywatności (#21)
       Checkout Names: required
       Checkout Address: hidden
       Checkout Phone: hidden
       Checkout Email Confirmation: yes
       Open Registration: no
       Registration Names: required
       Registration Address: optional
       Registration Phone: hidden
       Registration Voucher: optional
       Registration Email Confirmation: no
       Account Names: required
       Account Address: hidden
       Account Phone: hidden
       Account Email Confirmation: yes
       Checkout Page: Not Set
       Confirmation Endpoint: confirm-payment
       Force Ssl Checkout: no
       Country: PL
       Currency: PLN
       Currency Position: right_space
       Thousand Separator: ,
       Decimal Separator: .
       Decimals: 2
       Trim Zero Decimals: yes
       Recurring Payments: no
       Email From Address: memo.kontakt@gmail.com
       Email From Name: Kursy Memo Monika Kociuba
       Email Footer Text: 
       Email Header Image: 
       Cert Bg Width: 794
       Cert Bg Height: 1123
       Cert Legacy Compat: no
   
       Gateways
       -------------------------------------------
   
       Ręczny: Enabled
       Ręczny Logging: no
       Ręczny Order: 1
   
       Server
       -------------------------------------------
   
       Mysql Version: 5.6.35
       Php Curl: Yes
       Php Default Timezone: UTC
       Php Fsockopen: Yes
       Php Max Input Vars: 7000
       Php Max Upload Size: 128 MB
       Php Memory Limit: 768M
       Php Post Max Size: 128M
       Php Soap: Yes
       Php Suhosin: No
       Php Time Limt: 450
       Php Version: 7.0.16
       Software: Apache/2.2.31 (Unix) mod_ssl/2.2.31 OpenSSL/1.0.1e-fips mod_bwlimited/1.4
       Wp Memory Limit: 256M
   
       Theme
       -------------------------------------------
   
       Name: kursymemobs
       Version: 2.0
       Themeuri: 
       Authoruri: 
       Template: kursymemobs
       Child Theme: No
       Llms Support: No
   
       Plugins
       -------------------------------------------
   
       Anti-spam: 4.3
       Autoptimize: 2.1.0
       BackWPup: 3.3.7
       Cloudflare: 3.2.1
       Complete Analytics Optimization Suite (CAOS): 1.44
       Contact Form 7: 4.7
       Cookie Consent: 2.3.2
       Display Widgets SEO Plus: 1.1.2
       Download Monitor: 1.9.7
       Heartbeat Control: 1.0.3
       Image Widget: 4.4.3
       LifterLMS: 3.8.1
       LifterLMS WooCommerce: 1.1.1
       Limit Attempts by BestWebSoft: 1.1.8
       Loco Translate: 2.0.14
       Log Deprecated Notices: 0.4
       PDF Image Generator: 1.5.6
       Popup Maker: 1.6.3
       PS Auto Sitemap: 1.1.9
       Query Monitor: 2.13.4
       Redirection: 2.5
       Regenerate Thumbnails: 2.2.6
       SMTP Mailer: 1.0.3
       SOFT79 Cart Links for WooCommerce: 1.1.2
       Sticky Menu (or Anything!) on Scroll: 2.0.1
       TablePress: 1.8
       TinyMCE Advanced: 4.5.6
       tpay.com Woocommerce payment module: 2.2.9
       Widget CSS Classes: 1.4.0
       WooCommerce: 3.0.7
       WooCommerce - Autocomplete Orders: 1.1.4
       WooCommerce - Coupon Column: 0.2
       WooCommerce Extended Coupon Features: 2.4.3
       WooCommerce Product Carousel Slider: 2.1
       WooCommerce Show Attributes: 1.6.2
       Woo Order Note Templates: 1.3.1
       WP-Cron Control: 0.7.1
       WP-PageNavi: 2.91
       WP-ServerInfo: 1.64
       WP-Sweep: 1.0.10
       WP Fastest Cache: 0.8.6.9
       WP Sitemap Page: 1.6
       WP Smush: 2.7.1
       WP Tao: 1.2.6
       WP User Avatar: 2.0.8
       Yoast SEO: 4.8
   
       Integrations
       -------------------------------------------
   
       BbPress: No
       BuddyPress: No
       Woocommerce: Yes
       ```
   
 *  Thread Starter [joesegal](https://wordpress.org/support/users/joesegal/)
 * (@joesegal)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9165111)
 * My webhost is SiteGround.
    Please find a solution! Thanks
 *  [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/)
 * (@thomasplevy)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9165580)
 * @josesegal,
 * I’ve created a fake account via your sample course import and gotten myself into
   the quiz there without any issue. I skipped a well-known solution to this issue
   because I’ve been pulling my hair out attempting to fix an actual issue related
   to cookies and sessions on another server. I think your issue is unrelated and
   can be solved by following the steps outlined here:
 * [https://lifterlms.com/docs/i-cant-take-the-quiz-i-just-created/](https://lifterlms.com/docs/i-cant-take-the-quiz-i-just-created/)
 * This usually happens to admins who create a quiz and then click the “view quiz”
   button from the admin panel.
 * The quiz needs to be connected to a lesson, you need to be enrolled in the course,
   and you need to navigate to the quiz the way a student would (from the “Take 
   Quiz” button on the lesson it’s attached to.
 * Hope that helps,
 *  [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/)
 * (@thomasplevy)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9165583)
 * [@jurasjo](https://wordpress.org/support/users/jurasjo/),
 * Could you please open up a support ticket so I can get admin access to your testing
   site to look deeper into your issue here. I know you have support since you’re
   using WC. Please submit a ticket and we’ll be able to get a little more personal
   here..
 * Thanks,
 *  [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/)
 * (@thomasplevy)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9206380)
 * Quiz issues here should be resolved in 3.9 & later.
 * Please let us know if you’re still having trouble.
 *  [jurasjo](https://wordpress.org/support/users/jurasjo/)
 * (@jurasjo)
 * [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9206434)
 * 3.9.2 works as expected. THX

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Quizes return error message’ is closed to new replies.

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## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)

 * 11 replies
 * 3 participants
 * Last reply from: [jurasjo](https://wordpress.org/support/users/jurasjo/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/quizes-return-error-message/#post-9206434)
 * Status: resolved