Title: Random 403 error
Last modified: August 21, 2016

---

# Random 403 error

 *  [andrewben](https://wordpress.org/support/users/andrewben/)
 * (@andrewben)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/random-403-error/)
 * I purchased a plugin called WP Bakery, which was recently updated. I installed
   the update and it didn’t work properly. So I contacted their support and gave
   them my WP login information to check it out, but every time their support staff
   tried to open my WP login page, they received a 403 Forbidden error. Then I suddenly
   started getting 403 errors when I tried to login, only randomly. Sometimes I 
   could access the login screen, sometimes I couldn’t.
 * Tech support for the plugin still cannot access my site and the error seems to
   have subsided on my end for the moment. I’m not sure where to go from here. Any
   help would be much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Lorenzo Orlando Caum](https://wordpress.org/support/users/lorenzocaum/)
 * (@lorenzocaum)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/random-403-error/#post-4354738)
 * Your web host may have added some restrictions on who can login to your site 
   through the WordPress admin.
 * Have you checked with your web host or do you have any security plugins running?
 *  Thread Starter [andrewben](https://wordpress.org/support/users/andrewben/)
 * (@andrewben)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/random-403-error/#post-4354740)
 * I have disabled all plugins to try in an attempt to isolate the problem and my
   web host tells me everything appears to be fine on his end but I will check with
   him again.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Random 403 error’ is closed to new replies.

## Tags

 * [forbidden](https://wordpress.org/support/topic-tag/forbidden/)
 * [login](https://wordpress.org/support/topic-tag/login/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [andrewben](https://wordpress.org/support/users/andrewben/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/random-403-error/#post-4354740)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics