Title: Random login issues
Last modified: August 19, 2020

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# Random login issues

 *  [rtwite](https://wordpress.org/support/users/rtwite/)
 * (@rtwite)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/random-login-issues/)
 * Been using Watu Pro for several months and it has worked fine. Now, suddenly 
   just random persons can login. The get the message “You are not in the allowed
   user account for this exam. You are not allowed to access this exam at the moment”.
   
   We have not changed how we give them access to the exam. They are registered 
   users and we put their email addresses in the User and Email Related Settings
   box like we have always done. Sometimes if I go into the user’s account and just
   try changing the password and just re-save it, it might start to work. We also
   have users who have no problem logging in. There is no pattern, just random issues.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frandom-login-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Bob](https://wordpress.org/support/users/prasunsen/)
 * (@prasunsen)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/random-login-issues/#post-13283315)
 * Please contact support by email, this forum is only about the free Watu plugin.

Viewing 1 replies (of 1 total)

The topic ‘Random login issues’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Bob](https://wordpress.org/support/users/prasunsen/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/random-login-issues/#post-13283315)
 * Status: not a support question