Title: Random permanent error
Last modified: May 9, 2019

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# Random permanent error

 *  [mckeownmarketing](https://wordpress.org/support/users/mckeownmarketing/)
 * (@mckeownmarketing)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/random-permanent-error/)
 * I’ve been using this plugin for a while – great software. Recently I had one 
   of my sites stop working. When I went to the login link (the hide backend link)
   I was redirected to the not_found page.
 * I assumed the plugin was disabled so I went to the standard /wp-admin/ but that
   redirected me to not_found as well.
 * I renamed the plugin folder to temporarily disable it. I was able to login, remove
   and reinstall the plugin, but am unable to configure it. Nothing I do is saved.
   For example, when I try to configure the Hide Backend option I get the following
   error.
 * An unknown error prevented the request from completing as expected. This could
   be due to a plugin/theme conflict or a server configuration issue.
 * Has anyone experienced something like this and might have a suggestion on how
   to resolve it?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frandom-permanent-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘Random permanent error’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [mckeownmarketing](https://wordpress.org/support/users/mckeownmarketing/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/random-permanent-error/)
 * Status: not resolved