Title: RE: Failed payment.
Last modified: August 22, 2016

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# RE: Failed payment.

 *  [jammy to go](https://wordpress.org/support/users/jammy-to-go/)
 * (@jammy-to-go)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/re-failed-payment/)
 * An order has been classed as a failed payment but has been verified by paypal.
 * Is it a simple case of changing the status in the failed tab/column to shipped.
 * The main reason for asking is that the quantity has not changed for the items.
 * [https://wordpress.org/plugins/eshop/](https://wordpress.org/plugins/eshop/)

Viewing 1 replies (of 1 total)

 *  [d0g3n](https://wordpress.org/support/users/d0g3n/)
 * (@d0g3n)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/re-failed-payment/#post-5729730)
 * I am having the same problem; I am using eShop at oak-hill-farm.org and had a
   customer pay with an eCheck via PayPal (this was covered in another support thread).
   As I expected, eShop marked the transaction (Pending via PayPal) as failed. Once
   the eCheck cleared, I manually changed the transaction status in eShop from “
   failed” to “active” thinking that this would force an update of my stock levels.
   Unfortunately my stock levels didn’t update and are now wrong.
 * 2 questions: 1) Is there a way to manually change the value for stock purchased
   so that my inventory is now accurate?
 * 2) What can I do (if anything) differently in the future to keep inventory levels
   on track when this situation arises?

Viewing 1 replies (of 1 total)

The topic ‘RE: Failed payment.’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/eshop_d6e4b8.svg)
 * [eShop](https://wordpress.org/plugins/eshop/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/eshop/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/eshop/)
 * [Active Topics](https://wordpress.org/support/plugin/eshop/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/eshop/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/eshop/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [d0g3n](https://wordpress.org/support/users/d0g3n/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/re-failed-payment/#post-5729730)
 * Status: not resolved