Title: Re-send option problems. Last modified: May 3, 2018 --- # Re-send option problems. * [holdusback](https://wordpress.org/support/users/holdusback/) * (@holdusback) * [8 years, 1 month ago](https://wordpress.org/support/topic/re-send-option-problems/) * Hey there, * Got a small problem when I go in the log, re-send a mail that have allready been sent, it will dont be in HTML. * It send all the HTML code but without any style, as a “brut” text with all the code… * Edit : Foget to mention that when I click on “view” the message is correct, without the HTML code. * Do you know how to fix this ? * Thanks in advance - This topic was modified 8 years, 1 month ago by [holdusback](https://wordpress.org/support/users/holdusback/). Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/re-send-option-problems/page/2/?output_format=md) [→](https://wordpress.org/support/topic/re-send-option-problems/page/2/?output_format=md) * [yehudah](https://wordpress.org/support/users/yehudah/) * (@yehudah) * [8 years, 1 month ago](https://wordpress.org/support/topic/re-send-option-problems/#post-10243217) * Hi, * I will check it later and I will update. * Thread Starter [holdusback](https://wordpress.org/support/users/holdusback/) * (@holdusback) * [8 years, 1 month ago](https://wordpress.org/support/topic/re-send-option-problems/#post-10243245) * No problem, will wait for you’re feedback ! * Thread Starter [holdusback](https://wordpress.org/support/users/holdusback/) * (@holdusback) * [8 years ago](https://wordpress.org/support/topic/re-send-option-problems/#post-10307097) * Is it fixed yet ? * Thanks in advance. * [Abdullah Ramzan](https://wordpress.org/support/users/abdullahramzan/) * (@abdullahramzan) * [8 years ago](https://wordpress.org/support/topic/re-send-option-problems/#post-10310135) * We’ll let you after the fix 🙂 * Stay connected. * Have a great day! * Thread Starter [holdusback](https://wordpress.org/support/users/holdusback/) * (@holdusback) * [7 years, 11 months ago](https://wordpress.org/support/topic/re-send-option-problems/#post-10476296) * Please dont forget this ! * Its anoying when I want to re send an email, I cant :/ * Thread Starter [holdusback](https://wordpress.org/support/users/holdusback/) * (@holdusback) * [7 years, 7 months ago](https://wordpress.org/support/topic/re-send-option-problems/#post-10855537) * I up this one … still really annoying when I import users with wrong email address, cant re-send the first welcome mail … * [yehudah](https://wordpress.org/support/users/yehudah/) * (@yehudah) * [7 years, 7 months ago](https://wordpress.org/support/topic/re-send-option-problems/#post-10860055) * [@holdusback](https://wordpress.org/support/users/holdusback/) * So sorry for the delay, I must admit as I am only one person sometimes some tickets are left behind. * Do you mean when the message is HTML the resend option doesn’t work? * Thread Starter [holdusback](https://wordpress.org/support/users/holdusback/) * (@holdusback) * [7 years, 7 months ago](https://wordpress.org/support/topic/re-send-option-problems/#post-10860356) * No problem man, I know that ! * The re send option work. BUT it send the mail as raw text, with all the html code, not with the HTML support. So Its completly un-readable ahah. * Try to re-send a mail like a newsletter, you will see all the html code, like when you open the source of a webpage ahah * [yehudah](https://wordpress.org/support/users/yehudah/) * (@yehudah) * [7 years, 7 months ago](https://wordpress.org/support/topic/re-send-option-problems/#post-10860381) * Can you post here your diagnostic information? * Thread Starter [holdusback](https://wordpress.org/support/users/holdusback/) * (@holdusback) * [7 years, 7 months ago](https://wordpress.org/support/topic/re-send-option-problems/#post-10860403) * Here you go : * HostName: 217-160-0-145.elastic-ssl.ui-r.com OS: Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux PHP: Linux 7.2.11 C PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=No, allow_url_fopen=Yes, mcrypt =No, zlib_encode=Yes WordPress: 4.9.8 fr_FR UTF-8 WordPress Theme: Artcore Child Theme WordPress Plugins: Ajax Search Lite, Akeeba Backup Professional for WordPress, Akismet Anti-Spam, Alert Notice Boxes, Aqua Page Builder, Artcore Addons, Attachment Pages Redirect, Contact Form 7 Conditional Fields, Contact Form 7 – Dynamic Text Extension, Contact Form 7, Contact Form CFDB7, Import users from CSV with meta, IP Geo Block, Login With Ajax, Manage Notification E-mails, Media Library Folders for WordPress, Media Library Folders for WordPress Reset, Override Templates., Personalize Login [POUR RESET PASS], Popup Maker, Post SMTP, Ultimate Member – Profile Tabs, Redirection, Slider Revolution, TF Random Numbers, Ultimate Member, Visualizer: Charts and Graphs Lite, WebSite Tour Builder, WordPress Importer, Yoast SEO, WP Google Map Pro, WP-Piwik, WP Super Cache, WP Adverts, WPS Hide Login WordPress wp_mail Filter(s): wp_staticize_emoji_for_email WordPress wp_mail_from_name Filter(s): wpb_sender_name WordPress phpmailer_init Action(s): wpcf7_phpmailer_init Postman: 1.9.5 Postman Sender Domain (Envelope|Message): polecom1.com | polecom1. com Postman Prevent Message Sender Override (Email|Name): Yes | Yes Postman Active Transport: SMTP (smtp:tls:plain://auth.smtp.1and1.fr:587) Postman Active Transport Status (Ready|Connected): Yes | Yes Postman Deliveries (Success|Fail): 2796 | 57 * Thread Starter [holdusback](https://wordpress.org/support/users/holdusback/) * (@holdusback) * [7 years, 4 months ago](https://wordpress.org/support/topic/re-send-option-problems/#post-11144376) * Update: * With your last update it seem to be fixed ! The re-send feature re send the mail WITH html, not a raw code. * Thanks a lot ! * [yehudah](https://wordpress.org/support/users/yehudah/) * (@yehudah) * [7 years, 4 months ago](https://wordpress.org/support/topic/re-send-option-problems/#post-11145276) * Happy to hear! * Thread Starter [holdusback](https://wordpress.org/support/users/holdusback/) * (@holdusback) * [7 years, 3 months ago](https://wordpress.org/support/topic/re-send-option-problems/#post-11208876) * Okay so I’ve talked too early … * Tried to re-send an email to a customer today and the bug is still here : * [https://image.noelshack.com/fichiers/2019/07/5/1550218736-zetzedfzefg.jpg](https://image.noelshack.com/fichiers/2019/07/5/1550218736-zetzedfzefg.jpg) * As I see it put

everywhere, that kill the complete code … * Thread Starter [holdusback](https://wordpress.org/support/users/holdusback/) * (@holdusback) * [7 years, 3 months ago](https://wordpress.org/support/topic/re-send-option-problems/#post-11289783) * Sry tu up this… * But this is so annoying. For exemple when a new imported user lost my welcome email with some important info, I cant re send without gettint some raw code. * [yehudah](https://wordpress.org/support/users/yehudah/) * (@yehudah) * [7 years, 3 months ago](https://wordpress.org/support/topic/re-send-option-problems/#post-11289788) * [@holdusback](https://wordpress.org/support/users/holdusback/) * Can you contact me here: [https://postmansmtp.com/contact](https://postmansmtp.com/contact) Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/re-send-option-problems/page/2/?output_format=md) [→](https://wordpress.org/support/topic/re-send-option-problems/page/2/?output_format=md) The topic ‘Re-send option problems.’ is closed to new replies. * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655) * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/) * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq) * [Support Threads](https://wordpress.org/support/plugin/post-smtp/) * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/) * 17 replies * 3 participants * Last reply from: [holdusback](https://wordpress.org/support/users/holdusback/) * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/re-send-option-problems/page/2/#post-11365714) * Status: not resolved