• Plugin Author Swedbank Pay

    (@swedbankpay)


    Important Notice: Temporary Manual Installation

    Our plugin is currently undergoing a standard review process, which temporarily limits direct downloads from the WordPress directory. In the meantime, the plugin can be installed manually.

    Read Before You Post

    Before you create a new topic, please review the following information to find answers to your questions more quickly:

    • ww.wp.xz.cn Support Forum: This is a community forum where we, as plugin authors, do our best to resolve all issues as quickly as possible.
    • Search First: Since this is a public forum, someone may have already encountered and solved your issue. Please search the forum before posting to save yourself time.
    • Privacy: Remember to NEVER post sensitive information (such as passwords or private API keys) in the forum.
    • Merchant Support: For questions regarding agreements or accounting, please contact Swedbank Pay Merchant Support here.
    • Product Information: General details regarding the plugin can be found here.
    • Documentation: Our Documentation contains useful setup guides, FAQ, and payment configuration details.
    • Report a Bug: If you have identified a software bug, please report it directly through GitHub.

    How to Install the Plugin Manually

    If you are unfamiliar with manual installations, please follow these steps:

    1. Download the File: Click the download link at the top of this post to save the plugin .zip file to your computer. (Note: Do not unzip the file) .
    2. Navigate to Plugins: Log in to your WordPress Admin Dashboard and go to Plugins > Add New Plugin.
    3. Upload: Click the Upload Plugin button at the top of the page.
    4. Install: Click Choose File, select the .zip file you downloaded, and click Install Now.
    5. Activate: Once the upload is complete, click the Activate Plugin button.
      • Note: If you are updating an existing version, select “Replace current with uploaded” when prompted.

    Troubleshooting Common Issues

    If you encounter an error during the upload process, please check the following:

    • “The package could not be installed” / Missing Stylesheet: Ensure you are uploading the .zip file exactly as downloaded. This error usually occurs if you attempt to install the plugin via the Themes menu by mistake.
    • “The uploaded file exceeds the upload_max_filesize”: Your server has a file size limit. You can resolve this by contacting your hosting provider or increasing the limit in your server’s php.ini file.
    • Link Expired / Connection Timed Out: This occurs if the server takes too long to process the file. Refresh your dashboard and try the upload again.

    Advanced Users: If the dashboard upload fails, you may unzip the folder and upload it via FTP/SFTP to the /wp-content/plugins/ directory.

    • This topic was modified 4 months, 2 weeks ago by Swedbank Pay.
    • This topic was modified 4 months, 2 weeks ago by Swedbank Pay.

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